Production Operations Coordinator

Southeast RestorationLawrenceville, GA

About The Position

Southeast Restoration Group (SRG), a faith-based company, is seeking a highly organized and detail-oriented Operations Coordinator to provide essential operational support. This role plays a critical part in ensuring accurate scheduling, data integrity, dispatching efficiency, and financial stewardship across multiple projects. If you're a systems-minded coordinator who thrives in a fast-paced environment and loves keeping things running smoothly behind the scenes, this could be the perfect opportunity for you.

Requirements

  • High school Diploma or equivalent required
  • 3+ years of relevant professional experience
  • Proficiency in business systems such as PSA, Concur, Xactanalysis, or similar project management platforms
  • Strong Microsoft Office and file organization skills

Nice To Haves

  • Prior experience in dispatch, scheduling, or coordination roles preferred

Responsibilities

  • Project Scheduling & Coordination: Support Production operations by assisting with scheduling workflows, job setup, and work order coordination to ensure projects move efficiently and accurately.
  • Data Accuracy & Recordkeeping: Maintain up-to-date electronic job files across platforms such as PSA, Xactanalysis, Concur, Podium, and TPA portals. Ensure accurate tracking of job progress, documentation, photos, and system updates.
  • Program & Compliance Support: Monitor and support compliance with TPA and program requirements, ensuring required documentation and updates are completed correctly and on time.
  • Communication Liaison: Act as a point of contact between Project Managers, customers, and external partners. Ensure information, updates, and requests are communicated clearly and promptly.
  • Financial Tracking & Administrative Support: Assist with ongoing financial tracking within job files, invoice documentation, and data validation to support billing accuracy and departmental revenue goals.
  • Team Support: Provide administrative and logistical support to Project Managers, helping remove operational roadblocks so they can focus on project execution and customer satisfaction.
  • Problem Solving: Use investigative thinking to resolve missing information, system discrepancies, and documentation gaps, even when information is incomplete.

Benefits

  • Competitive Compensation Package
  • Full Health Benefits: Medical, Dental, Vision, Disability & Life
  • Safe Harbor 401K with 4% Company Match
  • Paid Time Off Package including Your Birthday Off Every Year & 5 Paid Mission Trip Days
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