Production Operations Coordinator
About The Position
Southeast Restoration Group (SRG), a faith-based company, is seeking a highly organized and detail-oriented Operations Coordinator to provide essential operational support. This role plays a critical part in ensuring accurate scheduling, data integrity, dispatching efficiency, and financial stewardship across multiple projects. If you're a systems-minded coordinator who thrives in a fast-paced environment and loves keeping things running smoothly behind the scenes, this could be the perfect opportunity for you. Your Impact: Key Responsibilities Project Scheduling & Coordination: Support Production operations by assisting with scheduling workflows, job setup, and work order coordination to ensure projects move efficiently and accurately. Data Accuracy & Recordkeeping: Maintain up-to-date electronic job files across platforms such as PSA, Xactanalysis, Concur, Podium, and TPA portals. Ensure accurate tracking of job progress, documentation, photos, and system updates. Program & Compliance Support: Monitor and support compliance with TPA and program requirements, ensuring required documentation and updates are completed correctly and on time. Communication Liaison: Act as a point of contact between Project Managers, customers, and external partners. Ensure information, updates, and requests are communicated clearly and promptly. Financial Tracking & Administrative Support: Assist with ongoing financial tracking within job files, invoice documentation, and data validation to support billing accuracy and departmental revenue goals. Team Support: Provide administrative and logistical support to Project Managers, helping remove operational roadblocks so they can focus on project execution and customer satisfaction. Problem Solving: Use investigative thinking to resolve missing information, system discrepancies, and documentation gaps, even when information is incomplete.
Requirements
- High school Diploma or equivalent required
- 3+ years of relevant professional experience
- Proficiency in business systems such as PSA, Concur, Xactanalysis, or similar project management platforms
- Strong Microsoft Office and file organization skills
Nice To Haves
- Prior experience in dispatch, scheduling, or coordination roles preferred
Responsibilities
- Support Production operations by assisting with scheduling workflows, job setup, and work order coordination to ensure projects move efficiently and accurately.
- Maintain up-to-date electronic job files across platforms such as PSA, Xactanalysis, Concur, Podium, and TPA portals.
- Ensure accurate tracking of job progress, documentation, photos, and system updates.
- Monitor and support compliance with TPA and program requirements, ensuring required documentation and updates are completed correctly and on time.
- Act as a point of contact between Project Managers, customers, and external partners.
- Ensure information, updates, and requests are communicated clearly and promptly.
- Assist with ongoing financial tracking within job files, invoice documentation, and data validation to support billing accuracy and departmental revenue goals.
- Provide administrative and logistical support to Project Managers, helping remove operational roadblocks so they can focus on project execution and customer satisfaction.
- Use investigative thinking to resolve missing information, system discrepancies, and documentation gaps, even when information is incomplete.
Benefits
- Competitive Compensation Package
- Full Health Benefits: Medical, Dental, Vision, Disability & Life
- Safe Harbor 401K with 4% Company Match
- Paid Time Off Package including Your Birthday Off Every Year & 5 Paid Mission Trip Days
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
11-50 employees
