Production Coordinator (bilingual Spanish/English req.)

#twiceasnice Recruiting•Fort Mill, SC

7h•$55,000 - $65,000•Onsite

About The Position

Our client in the contracted services industry is looking for a Production Coordinator to add to their team in Fort Mill, SC. Reporting to the Owner, you will support all commercial and residential jobs from kick-off through to successful completion, ensuring customer satisfaction. In this role, you will spend 60-65% of your time in-office, coordinating project details from customers from start to finish, and communicating with subcontractors and internal teams on scheduling and work orders, while the rest of the time will be spent in the field, following up with both the customer and the production teams on the job sites. To be successful, you must possess the capability to understand and manage multiple complex projects at once. This is a great opportunity to join an incredible team and greatly impact your community.

Requirements

Bilingual in Spanish and English required
Customer service and/or project coordination experience required
Familiarity with construction/building trades required
Basic computer proficiency required
Valid driver’s license required

Responsibilities

Work with customers to gather details on scope of work for all new jobs
Facilitate each project through to completion, documenting all details and steps
Partner with commercial and residential sales teams to coordinate new jobs to completion
Communicate with customers, internal teams and contracted partners on project details
Visit customer sites to ensure success in pre- and post- project completion
Ensure clients are supported and satisfied
Handle customer inquiries and concerns professionally and promptly
Communicate regularly with team members
Support costing and gross margin objectives for both production teams and the business
Demonstrate a commitment to safety and best practices