Production and Delivery Specialist
About The Position
The Product and Delivery Specialist is a detail-oriented and organized professional responsible for providing administrative support to Workforce Go! personnel. This role entails coordinating schedules, managing office-related tasks, and assisting the leadership team with day-to-day administrative duties. The successful candidate will bring strong communication skills, professionalism, and efficiency to ensure seamless office operations, including payroll-related support and clerical management. The Product and Delivery Specialist role is ideal for a self-starter who excels in an administrative capacity, with a focus on maintaining an organized, efficient, and professional office environment at Workforce Go!.
Requirements
- Technical Proficiency: Proficient in Microsoft Office Suite (Word, Excel, Outlook, Access) and comfortable with learning other software as needed.
- Organizational Skills: Strong multitasking and time-management skills, with the ability to prioritize tasks efficiently.
- Professionalism & Confidentiality: Maintain confidentiality at all times, displaying professionalism and composure, especially in challenging situations.
- Handle sensitive information responsibly, ensuring office operations align with company policies.
- Communication: Excellent verbal and written communication skills, with attention to detail in documentation and correspondence.
- Education: High school diploma required.
- Experience: Minimum of 2+ years’ experience in office administration, with a focus on supporting leadership or client-facing teams.
- Ability to travel as needed, ideally once per year, to support office events or company functions.
Responsibilities
- Front Office Management: Greet and direct visitors, ensuring they are guided to the appropriate office personnel.
- Maintain a professional and welcoming environment for all office guests and staff.
- Administrative Support: Answer phone calls, respond to emails, and handle clerical tasks, including the preparation of office correspondence, memos, resumes, and presentations.
- Manage the office calendar and conference room schedule, coordinating appointments and meetings to avoid scheduling conflicts.
- Provide administrative support for leadership, including handling sensitive documents and communications.
- Office Operations & Maintenance: Maintain and organize general office files, including job, vendor, and operations files.
- Oversee office facilities, including maintenance of equipment and ordering necessary office supplies, equipment, and furniture.
- Bookkeeping Support: Assist with invoicing, monitor accounts receivable, and track budgets to support financial tasks within the office.
- Conduct regular updates on financial tracking to ensure timely and accurate reporting.
- Additional Duties: Assist with additional tasks as assigned, demonstrating flexibility and adaptability.
Benefits
- Medical Insurance
- Vision Insurance
- Dental Insurance
- 401(k) Matching
- Flexible Spending Accounts
- Health Savings Accounts
- Disability & Life Insurance
- Employee Assistance Program
- LegalShield
- ID Shield
- Commuter Reimbursement Plan
- Tuition Reimbursement
- Bonus Pay - This position falls under our “Corporate Bonus Plan” which entitles you to a potential bonus payout of up to 10% of your annual salary as an annual bonus, if offered employment.
- Wellable membership
- Telescope Health (telehealth) through Accresa
- Intellect (mental health) application
- Employee engagement activities, including voluntary events, raffles, book club, and more!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
