Product Testing Engineer

Samsung Electronics•Montville Township, NJ

1d•$107,500 - $122,500

About The Position

Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we’re creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd. To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us. Role and Responsibilities The Product Testing Engineer will be responsible for quality assurance and quality improvement testing/analyzing of the key performance attributes for smartphones, smartwatch, tablets, laptop and competitor products. You will also be involved in the testing of Samsung IOT products. The testing is conducted as per the Samsung Quality Assurance (“QA”) lab test protocols which are based on performance measurements and QA lab testing methodologies. Subjective assessments of usability, design elements and other key performance attributes. You will provide detailed testing reports to US and Korean management which note possible risk points as well as recommendations for improvement. Assessment and knowledge of the technical media landscape is expected to ensure Samsung products are in line with consumer expectations. This role involves analyzing product review scores from US tech magazines, verifying the results through evaluation and data simulation, and communicating with the magazines and Samsung R&D. In the process of communicating with the magazines, you will need to prepare and deliver logical presentations that effectively convey key issues and present them persuasively. Also, analyzing US IoT VOC (Voice of the Customer) data and conduct QA tests to evaluate and reproduce the results. Role and Responsibilities Typical performance and quality assurance tests - smartphone camera /display /performance e/battery /AI, smartwatch sensor accuracy, etc. Analyze US tech magazine’s test results and scores (data analysis) Oversight of lab infrastructure, maintaining existing system for operability and research solutions for improvement when the need arises. Actively maintain and update technical expertise on new products and technology by attending product related media events, technical seminars or external training Closely collaborate with HQ counterparts to make product improvements for smartphones through detailed reporting US IoT VOC review, evaluation, and data analysis

Requirements

4+ years of experience
Bachelor Degree in Engineering, Statistics, Science or similar discipline preferred
Strong analytical and problem-solving skills
Advanced proficiency in Microsoft Excel, including data analysis and modeling, Word and PowerPoint
Excellent communication and presentation skills, both written and verbal
Fluency in English (Korean optional)
Experience in market research or competitive analysis
Familiarity with smartphone / smartwatch / Laptop / Tablet testing methodologies
Knowledge of statistical analysis techniques

Responsibilities

quality assurance and quality improvement testing/analyzing of the key performance attributes for smartphones, smartwatch, tablets, laptop and competitor products
testing of Samsung IOT products
testing is conducted as per the Samsung Quality Assurance (“QA”) lab test protocols which are based on performance measurements and QA lab testing methodologies
Subjective assessments of usability, design elements and other key performance attributes
provide detailed testing reports to US and Korean management which note possible risk points as well as recommendations for improvement
Assessment and knowledge of the technical media landscape is expected to ensure Samsung products are in line with consumer expectations
analyzing product review scores from US tech magazines, verifying the results through evaluation and data simulation, and communicating with the magazines and Samsung R&D
prepare and deliver logical presentations that effectively convey key issues and present them persuasively
analyzing US IoT VOC (Voice of the Customer) data and conduct QA tests to evaluate and reproduce the results
Typical performance and quality assurance tests - smartphone camera /display /performance e/battery /AI, smartwatch sensor accuracy, etc
Analyze US tech magazine’s test results and scores (data analysis)
Oversight of lab infrastructure, maintaining existing system for operability and research solutions for improvement when the need arises
Actively maintain and update technical expertise on new products and technology by attending product related media events, technical seminars or external training
Closely collaborate with HQ counterparts to make product improvements for smartphones through detailed reporting
US IoT VOC review, evaluation, and data analysis