Product Technical Writer | Mining Technology

Hexagon MiningTucson, AZ
15h

About The Position

Reporting to Head of Technical Publications, this position will see you join our Product development, within technical publications working closely with varied global stakeholders and Product Managers. This position will see you you’ll create, maintain, and deliver content on various platforms for a range of integrated hardware and software products. In addition but not limited to the following responsibilities. Document product features following the current technical publications processes. Maintain, enhance, and adhere to technical publications documentation and reporting standards, systems, and processes. Participate in improving those systems and processes. Lead Technical Publications product documentation projects as required. Participate in Agile technical publications Collaborate with a variety of internal stakeholders to develop new documentation and update existing documentation as required. Please note this position has ability to be fulfilled in various locations therefore is being recruited globally across Brisbane - Hendra, US - Tucson and Canada- Vancouver with process being held per country.

Requirements

  • Tertiary, Diploma or background in relevant field or industry.
  • Familiarity working in Product Technical writing, with exposure to software and hardware portfolios/engineering process.
  • Ability to understand complex technical information and disseminate it across varied content delivery modes or platforms and reading levels for broad external audiences.
  • Ability to work cohesively across multi-disciplinary teams, in support of gathering and validating required process/procedures.
  • Exceptional attention to detail, writing proficiency, and strong understanding of technical writing principles and best practices.
  • Experience working with Adobe FrameMaker, Microsoft Word, Adobe Acrobat Pro, JIRA, Snagit and Figma
  • General Initiative & Self driven: Able to establish own time management/routine to meet deliverables
  • Agility: Able to adapt to changing requirement from business or customer, proactively pivot to new directions
  • Collaborative: Build cohesive working relationships with Multi-functional teams intern/external
  • Thrive in Dynamic Environments : Curious and proactive in navigating evolving landscapes
  • Valid Australian working rights: Permanent Resident or Australian Citizen

Nice To Haves

  • Experience working with Mining Operational technology portfolios would desirable, not essential.

Responsibilities

  • Document product features following the current technical publications processes.
  • Maintain, enhance, and adhere to technical publications documentation and reporting standards, systems, and processes.
  • Participate in improving those systems and processes.
  • Lead Technical Publications product documentation projects as required.
  • Participate in Agile technical publications
  • Collaborate with a variety of internal stakeholders to develop new documentation and update existing documentation as required.
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