Product Systems Manager

Faith Technologies•Menasha, WI

1d•Hybrid

About The Position

You’ve discovered something special. A company that cares. Cares about leading the way in construction, engineering, manufacturing and renewable energy. Cares about redefining how energy is designed, applied and consumed. Cares about thoughtfully growing to meet market demands. And ─ as “one of the Healthiest 100 Workplaces in America” ─ is focused on the mind/body/soul of team members through our Culture of Care. The Product Systems Manager serves as the critical bridge between Product, Engineering, IT, and Go-to-Market (GTM) teams. This role is responsible for identifying friction points, system gaps, and team silos that slow product delivery, and designing scalable workflows, toolchains, and data infrastructure to improve efficiency, alignment, and execution. The Product Systems Manager enables operational excellence across the product lifecycle, ensuring teams have the systems, processes, and insights needed to deliver high-quality products efficiently. If you are a systems thinker who enjoys transforming complex, fragmented environments into scalable, efficient operational infrastructure, this role is for you.

Requirements

Bachelor’s degree in Engineering, Technology, Business, Operations, or related field preferred
5+ years of experience in Product Operations, Technical Program Management, Product Management, or related role
Experience supporting product development teams in complex technical environments
Experience in B2B software, hardware-enabled software, Energy, Utilities, Data Center, or Industrial IoT environments
Strong understanding of software development lifecycles such as Agile or Scrum
Understanding of system architecture, data integration, and product lifecycle management
Ability to interpret technical requirements and communicate effectively across teams
Experience with product and engineering tools such as Jira, Jama, and enterprise-wide systems such as ERP, PLM, CPQ, CRM, etc.
Experience implementing, managing, or optimizing product management and operational tools preferred
Strong communication and presentation skills with experience influencing senior leadership
Ability to translate complex operational and technical concepts into actionable business insights

Responsibilities

System & Process Gap Identification
Conduct deep-dive audits of the end-to-end product development lifecycle to identify operational inefficiencies
Identify breakdowns in data flow, requirements, and communication across Product, Engineering, IT, Sales, and Operations
Map legacy workflows and design scalable, future-state processes that eliminate bottlenecks and manual work
Continuously improve product lifecycle governance, documentation standards, and operational processes
Tooling & IT Infrastructure Ownership
Optimize the Product technology stack
Partner with IT and Engineering to ensure internal systems are integrated and data flows seamlessly across platforms
Drive tool selection and implementation decisions for internal product systems
Ensure data integrity, accessibility, and operational scalability across product systems
Cross-Functional Alignment & Product Launch Enablement
Serve as the operational bridge between Product, Engineering, IT, Marketing, Sales, and Field Operations
Establish and standardize Product Launch and Go-to-Market readiness processes
Ensure teams operate from a single source of truth through standardized tools, documentation, and workflows
Manage cross-team dependencies and proactively identify risks to delivery timelines
Data Governance, Reporting & Operational Health
Build and maintain dashboards and reporting to provide visibility into product performance
Enable self-service access to product and operational data for Product Managers and leadership
Define and monitor key product metrics such as cycle time, roadmap adherence, and delivery efficiency
Analyze operational and product performance data to drive continuous improvement