Product Specialist

Monaco Ford•Glastonbury, CT

13d•$48,000 - $48,000

About The Position

The Product Specialist at Monaco Ford in Glastonbury is a full-time individual contributor role within the sales department of our dealership. This role is responsible for providing customers with an exceptional car buying experience by identifying and understanding their needs and recommending the most suitable Ford vehicles. The Product Specialist will be expected to have a thorough knowledge of all the Ford products and competitive vehicles, as well as the features and benefits of each. This is a non-commission based job and the income is based solely on a generous salary.

Requirements

Previous automotive experience a plus, but not required. We will train you!
Strong communication and interpersonal skills.
Ability to build relationships and provide exceptional customer service.
Motivated and self-driven with a strong desire to succeed.
Enthusiastic and eager to learn about the automotive industry and provide insight to prospective customers
Valid driver's license and clean driving record.

Responsibilities

Engage and build relationships with customers to understand their vehicle needs and preferences.
Demonstrate extensive knowledge of Ford products and services and be able to effectively communicate their features and benefits to customers.
Conduct thorough vehicle presentations and test drives to highlight the unique selling points of Ford vehicles.
Complete customer paperwork and ensure all necessary documents are signed and submitted accurately.
Follow up with customers after the sale to ensure satisfaction and build long-term relationships.
Consistently meet or exceed individual and dealership sales goals.
Attend training and stay updated on Ford product knowledge and competitive offerings.