Product Specialist - Legends Toyota

Legends Toyota • Kansas City, KS

just now • $18

About The Position

Do you want to help transform the auto industry? Come let Legends Toyota show you just how Remarkable you can be!
At Legends Toyota, we are challenging the norm when it comes to both the car buying process and the employee experience. As a Legends Toyota teammate, you are part of a growing company that strives for an inclusive culture, which is why we need you!
We value individuals who:
Make it matter through being a caring team member.
Are authentic and communicate with transparency and kindness.
Welcome differences by seeking, listening, and learning from diverse perspectives.
At Legends Toyota we encourage and support career development, job opportunities across multiple professions, an inclusive culture where everyone is a leader (from entry level up to general management), encouragement to be your authentic self, and an almost obsessive focus on the employee and guest experience. Combine that with market-leading benefits offerings and opportunities across multiple states, and we think you’ll agree that YOU BELONG AT BAXTER!

Your Purpose as a Product Specialist:
Maintains professionalism and delivers excellent customer service to each guest.
Conducts vehicle feature and benefit presentation by assisting guests on their test drive of vehicle(s).
Ability to maintain strong product knowledge for all manufacture products to support guests’ questions.
Directs guests to additional information resources by staying entuned to all manufacture changes and updates.
Explain and demonstrate vehicle features and technologies at delivery, answering any questions that might arise from the customer.
Maintains consistent guests’ communication after delivery to ensure guests satisfaction is met.
Travels to and from guest’s residence with potential extended geographic locations.
Effectively coordinates and communicates with Sales and Service departments to ensure guests experience is met.
Ensures all vehicles meets all pre-delivery requirements.
Drive between dealerships to pick up or drop off other vehicles.
Keeps new and used vehicle lots neat and orderly, moving cars as directed by the general manager and in accordance with dealership display standards.
Makes key tags for vehicles.
Other duties as assigned by management.

Requirements

• Must be at least 18 years of age and have a valid driver’s license to operate a motor vehicle
• Customer Service or Retail experience preferred
• A team-first always perspective with a desire to win together attitude.
• An innate desire to help others in all ways possible.
• Dedicated to creating meaningful outcomes in everything you do.
• Welcomes difference by seeking, listening, and learning from diverse perspectives.
• Authentically communicates with transparency, empathy, and kindness.
• Forever curious and motivated by a passion for continuous improvement.

Responsibilities

• Maintains professionalism and delivers excellent customer service to each guest.
• Conducts vehicle feature and benefit presentation by assisting guests on their test drive of vehicle(s).
• Ability to maintain strong product knowledge for all manufacture products to support guests’ questions.
• Directs guests to additional information resources by staying entuned to all manufacture changes and updates.
• Explain and demonstrate vehicle features and technologies at delivery, answering any questions that might arise from the customer.
• Maintains consistent guests’ communication after delivery to ensure guests satisfaction is met.
• Travels to and from guest’s residence with potential extended geographic locations.
• Effectively coordinates and communicates with Sales and Service departments to ensure guests experience is met.
• Ensures all vehicles meets all pre-delivery requirements.
• Drive between dealerships to pick up or drop off other vehicles.
• Keeps new and used vehicle lots neat and orderly, moving cars as directed by the general manager and in accordance with dealership display standards.
• Makes key tags for vehicles.
• Other duties as assigned by management.

Benefits

• Competitive Pay: $18.00 per hour plus bonus
• Flexible Work Schedule: 4 day work week; Saturdays required
• Comprehensive Benefits Offering: Market-leading medical plans including PPO, HSA, and FSA options; Multiple Dental (includes orthodontics) and Vision plans; Varying Vacation and Sick Leave available Day 1; 4 Week-Paid Parental Leave available Day 1; 401(k) Match with 100% vesting after 1 year and immediate eligibility at age 18; Short- and Long-Term Disability options; Accident and Critical Illness Plans; Basic Life, Pet, Legal, & Identity Insurance
• Training and Development Opportunities for All Employees
• Extensive Employee Discounts: Vehicle purchases, parts, service, hotels, travel, and more
• Educational Reimbursement: General and specialized technical automotive degrees
• Employee Assistance Programs
• Paid Holidays: New Year’s Day, Memorial Day, Juneteenth, 4th of July, Labor Day, Thanksgiving, Christmas Eve, & Christmas Day

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed