Product & Service Quality Manager

Boeing•Everett, WA

19h•Onsite

About The Position

Boeing Commercial Airplanes (BCA) is seeking a Product & Services Quality Manager (Level K) to join their Interiors Responsibility Center Team in Everett, Washington on 1st Shift. This role offers the opportunity to be part of a world-class team shaping the future of commercial aviation. The company is looking for dynamic leaders with a proven track record of leading change, inspiring others, and challenging the status quo. The manager will drive improvements within the program to ensure teams are prepared for and continuously improving with the goal of zero injuries, zero defects, and zero Foreign Object Debris (FOD). The selected candidate will have the unique opportunity to transform the work, develop teams, and integrate across organizations and the enterprise, leading and mentoring a team of managers with employees performing various quality functions.

Requirements

3+ years of experience in developing and maintaining relationships and partnerships with senior executives, customers, stakeholders, peers, and business partners
3+ years of management experience with Quality or Operations or leading managers / teams in Operations and/or Quality position
5+ years of experience using Microsoft Office tools (Word, Outlook, Excel, and PowerPoint)
At least one year of experience in a leadership role (team leader, temp manager, large scale cross functional project/program management, or formal manager experience) OR have completed the Boeing internal course “Exploring Leadership”

Nice To Haves

3+ years of experience in a leadership role leading global teams, initiatives, or projects to meet business objectives and influence change
2+ years of experience with the Material Review Board (MRB) process
Excellent communication skills, both verbal and written
Experience with the One Boeing Production System (BPS)
Proven ability to manage, develop, and motivate employees
Experience completing process-oriented tasks accurately and in an organized manner
Self-starter who creates and implements job-related solutions and procedures
Strong Quality Management Systems/Business Acumen; Adaptability, Communication, Continuous Improvement, Customer Focus, Managing Conflict, Building Positive Relationships
Demonstrated skills in team building, systematic problem solving and ethical leadership

Responsibilities

Leads by demonstrating and holding all accountable to the Boeing Values and Behaviors
Leads, mentors, coaches, and teaches a team of employees
Leads process improvement and BPS activities for quality
Leads the day-to-day activities for a group of quality teams
Partners with other functions to ensure processes used to manage, develop, and improve areas are effective and integrated
Monitors and acts to improve the efficiency and effectiveness of the teams
Provides education and coaching on connecting the quality systems and processes
Understands business objectives, strategies, and conditions affecting all areas of the program
Develops and maintains partnering relationships with program leaders, quality stakeholders, peers, partners, and direct reports
Develops and maintains partnering relationships with peer team members the manufacturing and assembly processes
Communicates and conveys quality status and actions taken to improve the area with upper leadership