Product Readiness Manager

Q2 • Austin, TX

3d • Hybrid

About The Position

Q2 is seeking a Product Readiness Manager to help deliver product launches, ongoing releases, and product sunsets for Q2's digital retail, commercial, and platform banking solutions. As a member of the Q2 Product Operations team, you'll be responsible for planning, driving, and executing processes that elevate our go-to-market product strategy and ensure operational readiness for the full product lifecycle across the entire Q2 organization with our Product, Engineering, Sales, Marketing, Delivery, and Support teams. As a Product Readiness Manager, you understand that detailed planning, coordination, and communication are extremely important to ensure the successful launch of a new product, release of a new feature, or product sunset. You enjoy managing projects, building relationships, and are adaptive to change. You also have a bias towards action and aren't afraid to take the lead to not only execute on what needs to be done, but also in identifying and acting on ways to make our processes better. You'll be surrounded by highly motivated individuals who expect you to perform your best every day, and you will have the very best support to help you grow in your journey.

Requirements

• Bachelor's Degree and a minimum of 2 years of related experience or an advanced degree or equivalent related work experience.
• Self-starter with proven ability to deliver results with minimal assistance is a must.
• Project management experience with experience managing complex projects of varying scope
• Demonstrated planning, analytical and organization skills with an ability to manage competing demands.
• Demonstrable leadership skills, including the ability to influence, engage, and inspire peers and project team members
• Excellent communication skills, both verbal and written.
• Comfort and ability with communicating with higher-level management
• Experience with Confluence, Jira, MS Office, Salesforce
• This position requires fluent written and oral communication in English.
• Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Nice To Haves

• Experience successfully running product launches and releases preferred

Responsibilities

• Drive operational product readiness by aiding Product teams to ensure that Sales, Marketing, Implementations and Support have the information needed to effectively plan for, sell, market, implement, and support new products, features, or solutions being delivered
• Develop and communicate plans that elevate our go-to-market planning to ensure efficient and effective operational readiness for new product launches
• Develop and maintain the release schedule for all product changes and ensure alignment across Q2 teams
• Communicate all key release plans, commitments, and changes including requirements, QA plans, schedule, and scope changes
• Run stakeholder meetings and communicate status to needed parties to drive accountability and decisions
• Manage operational project risk by allocating task and decision-making responsibilities to appropriate team members across functional areas
• Maintain a release repository and manage key information such as build and release procedures, dependencies, and notification lists
• Work with Product Management and business stakeholders to provide product and operational reporting and analysis to include proactively defining, monitoring, and analyzing key performance metrics related to product readiness
• Champion continuous improvement of project management and release readiness process best practices using innovative ideas to increase effectiveness of product launches
• Document and report status on all phases of current projects

Benefits

• Health & Wellness
• Hybrid Work Opportunities
• Flexible Time Off
• Career Development & Mentoring Programs
• Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
• Community Volunteering & Company Philanthropy Programs
• Employee Peer Recognition Programs – “You Earned it”

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level