Product Owner – Workers Compensation

Markel • Tampa, FL

30d • Hybrid

About The Position

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The Product Owner for the Workers Compensation team is responsible for maximizing the value delivered through ongoing enhancements, defect remediation, and incremental improvements to the Workers Compensation platform. This role serves as the primary bridge between business stakeholders and delivery teams, ensuring priorities are clearly defined, work is well‑sequenced, and outcomes align with business objectives and underwriting needs. The Product Owner owns the team backlog end‑to‑end and is accountable for clarity, prioritization, and acceptance of delivered work.

Requirements

• 5+ years of experience in a Product Owner, Business Analyst, or similar product delivery role, preferably in insurance or financial services.
• Strong understanding of Agile delivery practices and backlog management.
• Experience supporting enhancement‑driven teams (vs. greenfield product builds).
• Ability to translate complex business needs into actionable backlog items.
• Strong communication and stakeholder management skills.
• Experience working closely with technology teams to deliver system enhancements.
• US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

Nice To Haves

• Experience with underwriting platforms, policy systems, or operational insurance tools.
• Familiarity with Policy Administration systems, workflow and/or operational platforms.
• Experience balancing BAU work with enhancement and improvement initiatives.
• Familiarity with NCCI and Bureau knowledge

Responsibilities

• Own and manage the Workers Compensation backlog, ensuring work items are clearly defined, prioritized, and aligned to business value.
• Translate enhancement requests, operational needs, and stakeholder feedback into well‑written epics, features, and user stories with clear acceptance criteria.
• Make priority trade‑offs to balance enhancements, defects, technical debt, and operational work.
• Serve as the single point of accountability for backlog readiness and delivery acceptance.
• Ensure enhancements improve usability, efficiency, accuracy, and overall platform effectiveness.
• Communicate vision, priorities, and progress clearly to stakeholders and the delivery team.
• Validate that delivered work meets acceptance criteria and achieves intended outcomes before acceptance.
• Actively participate in Agile ceremonies, including backlog refinement, sprint planning, reviews, and retrospectives.
• Provide timely clarification and decisions to keep the team moving and reduce delivery friction.
• Collaborate with Business Analysts, Agile Delivery Lead, and technical team members to support effective solution design and execution.
• Monitor delivery progress and proactively identify risks, dependencies, or impediments.
• Identify opportunities to streamline processes, reduce manual effort, and improve overall platform efficiency through targeted enhancements.
• Use metrics, feedback, and operational insights to inform backlog prioritization and continuous improvement.
• Support production readiness, release coordination, and post‑deployment validation as needed.

Benefits

• In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.
• We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life.
• All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
• We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed