Product Owner, Sales Transformation

McCain Foods USA • Chicago, IL

9d • Hybrid

About The Position

At McCain, our Digital Technology team is dedicated to leveraging technology and data to drive profitable growth, enhance customer experience, and further our purpose of 'Celebrating real connections through delicious, planet-friendly food.' We have embarked on an ambitious digital transformation journey that spans our entire business, from Agriculture to Manufacturing, all with a focus on deepening our customer obsession. As part of this transformation, we are making substantial investments in digital platforms, technology advancements, and fostering a data-driven culture. Our goal is to develop digital products that serve our customers, suppliers/growers, and McCain team members, enabling digital processes and data-driven automation. Through these investments, we aim to transform McCain into a company that empowers its teams with intuitive systems designed to enhance collaboration, productivity, and informed decision-making. In every role, McCainers are ambitious, curious, and passionate about creating exceptional work experiences - together. With a customer-first mindset, we make doing business with McCain easy. Are you ready to be part of this exciting journey? Join us and help shape the future of McCain through innovative technology solutions. About the role. Join the Digital Growth team at McCain to digitally transform McCain’s Sales execution processes. We need a candidate to partner with our Global Sales team to vision and deliver a renewed digitized sales playbook with the right mix of in-person and virtual sales execution. You will be customer obsessed and understand how digital and data can be leveraged to intelligently target, grow and retain customers. In line with our ambition to scale value from McCain’s strategic platforms you will extend the usage and adoption of our strategic platforms (Salesforce and SAP) and uncover new solutions to deliver value across all our sales channels. Experience leading digital transformation programs in an FMCG environment and knowledge of selling to retail and food service operators will be highly regarded.

Requirements

• Bachelor's degree in Business/Marketing/Engineering/Science/Technology
• Minimum of 5 years of demonstrated work experience in Sales leadership or enablement (i.e. Trade Management, Pricing, sales planning & selling execution)
• Knowledge of SAP / Salesforce solutions
• Experience in leading projects preferably in a global environment.
• Experience working within an agile project delivery framework
• Proven ability to work collaboratively across levels and functions internally and with third parties.
• Alignment with McCain core values Drives Results, Collaboration, Customer focus
• Strong Influencing & Presentation Skills: Stakeholder Engagement & Management: Ability to work with all levels within the organization including SLT

Nice To Haves

• Experience leading digital transformation programs in an FMCG environment and knowledge of selling to retail and food service operators will be highly regarded.

Responsibilities

• Partner with global and regional Sales leaders of McCain to Co-create a 2–3-year vision & roadmap to digitally transform Sales processes across the McCain global organization.
• Lead and direct Technology teams to support execution of the prioritized of initiatives
• Establish KPIs and measures to track the progress and report the deliverables of technology initiatives.
• Continually improve customer data quality & enrichment to enable prioritization of sales and service initiatives
• Digitize to simplify commercial processes and embed data-led decision making and insights to enable continual improvement.
• Continue the vision of making Salesforce the single source of truth for customer information and orchestrator of digital business processes for Sales teams
• Look to replace any legacy solutions with global best practice and platforms.
• Infuse knowledge of technology trends and competitor activity into decision making
• Work closely with the Global Product Owner for Digital Marketing, Trade and Pricing and McCain’s Commercial leaders to maximize growth through connected marketing, trade and sales processes.
• Develops, owns, and executes product roadmap.
• Translates product roadmap features into well-defined product requirements
• Works in an Agile environment and continuously reviews the business needs, refines priorities, outlines milestones and deliverables, and identifies opportunities and risks.
• Participates in the development process with the development team and external partners to deliver product changes.
• Work closely with Data and Analytics teams to deliver Ai and data-led solutions.
• Prioritizes and maintains the backlog for assigned products, balancing the requirements of stakeholders.
• Partners with product stakeholders to define the user experience
• Identifies change management impacts to end-user community and collaborates with respective stakeholders to manage/mitigate
• Ensures data & Insights are available to create actionable outcomes to the ultimate customer.
• Develops and maintains appropriate tracking and reporting of product performance post-launch to evaluate future investment.
• Understands Product roadmap risks, issues, and blockers actively assists with issue resolution
• Inspire, educate, and support product stakeholders in the regional markets to embrace and lead initiatives that will elevate their team’s Sales performance and expand the technical capabilities of all product users.
• Act as the "guardian of the global process & solutions" to ensure that McCain maintains global standardization unless deviation is required for specific market conditions, and this is agreed by the appropriate business sponsors
• Act as the guardian of the user experience to facilitate product adoption, on-boarding and process efficiency
• Establish and execute a strong engagement plan with Global, Regional commercial and technical and product stakeholders
• Coordinate with business stakeholders and vendors to ensure products are embedded with an appropriate network of support for user onboarding and capability.
• Support the development of training programs & material, to sustain product capability.
• Proactively Explore industry trends and advancements in technology to identify new and leading solutions that will significantly impact the achievement of the business objectives and move McCain ahead of the competition.
• Identify opportunities within the business to improve or provide data & insights to enhance decisions or facilitate agility.

Benefits

• Employees are eligible for the following benefits: health coverage (medical, dental, vision, prescription drug), retirement savings benefits, and leave support including medical, family and bereavement.
• Well-being programs include vacation and holidays, company-supported volunteering time, and mental health resources.
• Compensation Package : $102,700.00 - $137,000.00 . USD annually + Bonus eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees