Product Owner – Banking & Payments (Agile, API)

Computer Task Group, Inc•Piscataway Township, NJ

10h•Onsite

About The Position

CTG is seeking a Product Owner for banking and payments initiatives, specifically focusing on credit card and transaction processing capabilities. This role involves owning and managing the product backlog, including the creation, prioritization, and refinement of Features, Epics, and User Stories within JIRA. The Product Owner will collaborate closely with senior stakeholders, business partners, and technical teams to translate business requirements into actionable deliverables. Key responsibilities include leading Agile/Scrum ceremonies, developing detailed documentation such as process flows and user journey maps, and partnering with UX/UI designers and customer research teams to deliver customer-centric digital experiences. The position also requires working with engineering teams to define and validate API requirements, leveraging AI tools for productivity and data analysis, and continuously improving the product based on customer feedback and metrics. The Product Owner must ensure alignment between business goals, regulatory requirements, and technical solutions within the banking domain.

Requirements

Strong working knowledge of JIRA, with the ability to effectively manage Epics, Features, and User Stories.
Expertise in Agile/Scrum methodologies and product ownership best practices.
Solid understanding of API concepts, including Swagger/OpenAPI documentation.
Strong documentation skills, including process flows, user journey maps, and functional requirements.
Ability to collaborate effectively with cross-functional teams including engineering, UX/UI, and business stakeholders.
Analytical mindset with strong problem-solving and data interpretation capabilities.
Experience leveraging AI tools to improve workflow efficiency and decision-making.
Strong communication and stakeholder management skills.
Proven experience as a Product Owner in Agile/Scrum environments.
Prior experience in the banking domain, preferably with credit cards or payments systems.
Experience working with API-driven platforms and integrations.
Demonstrated success in translating complex business requirements into deliverable product features.
Bachelor’s degree in Business, Information Technology, Computer Science, or a related field (or equivalent work experience).
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

Nice To Haves

Banking and Cards domain background.

Responsibilities

Serve as Product Owner for banking and payments initiatives, with a focus on credit card and transaction processing capabilities.
Own and manage the product backlog, including creation, prioritization, and refinement of Features, Epics, and User Stories in JIRA.
Collaborate closely with senior stakeholders, business partners, and technical teams to gather, analyze, and translate business requirements into actionable deliverables.
Lead Agile/Scrum ceremonies such as sprint planning, backlog refinement, daily stand-ups, and sprint reviews.
Develop detailed documentation including process flows, user journey maps, and functional specifications.
Partner with UX/UI designers and customer research teams to ensure delivery of intuitive, customer-centric digital experiences.
Work with engineering teams to define and validate API requirements, including reviewing Swagger/OpenAPI documentation.
Leverage AI tools to enhance productivity, data analysis, and decision-making processes.
Analyze customer feedback, product metrics, and operational data to drive continuous product improvement.
Ensure alignment between business goals, regulatory requirements, and technical solutions within the banking domain.