Product Operations Engineer

UnitX•Milpitas, CA

55d

About The Position

We’re looking for a hands-on Product Operations Engineer to bridge the gap between product, engineering, and field operations. You’ll play a key role in deploying our vision systems on factory floors, integrating robotics and automation hardware, and closing the loop between customers and our R&D teams. This is a high-impact, highly visible position reporting to the Senior Director of Customer Success.

Requirements

Bachelor’s degree in Mechatronics, Robotics, Electrical, or Mechanical Engineering (or equivalent)
2+ years of hands-on experience in industrial automation, robotics, or factory integration
Strong mechanical and electrical troubleshooting skills
Experience with PLC integration and industrial control systems
Python scripting for automation, data collection, or configuration
Familiarity with CAD tools (intermediate level preferred)
Excellent customer-facing communication and collaboration skills
Independent, proactive problem-solver who thrives in fast-paced environments
Meticulous attention to detail and comfort working in production settings

Responsibilities

Lead and support system installations at customer sites, both onsite and remotely
Integrate and calibrate vision systems with robotic arms, XY gantries, conveyors, and PLCs
Build and troubleshoot custom automation workflows to solve complex AI inspection problems
Partner with R&D on system design reviews, product validation, and continuous improvement
Collaborate with customers to translate operational challenges into actionable solutions
Document best practices, perform root cause analysis, and help scale global deployments
Travel up to 40%, including 20–30% overnight at customer manufacturing sites