Product Manager

Manulife • Boston, MA

21h • $92,475 - $160,290 • Remote

About The Position

This Product Manager role focuses on implementation activities, requiring strong Business Analyst and Product Manager experience to lead end-to-end implementation initiatives. The successful candidate will own the playbook for assigned implementations, ensuring on-time delivery by collaborating with task owners and cross-functional teams. Responsibilities include providing regular status reporting, proactively escalating issues, and supporting gap/exception reviews to maintain program efficiency. The role involves coordinating with stakeholders to achieve successful product initiatives, aligning plans, timelines, and readiness criteria for measurable outcomes. The manager will track and report product alignment and implementation activities, ensuring deadlines are met and facilitating clear communication to sponsors, advisors, TPAs, participants, and internal teams. Collaboration with SMEs and training partners is essential for providing client guidance and support. The ideal candidate possesses strong leadership, communication, and stakeholder management skills, coupled with a disciplined approach to program execution and analytical rigor to translate requirements into actionable plans. Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. They are committed to diversity and inclusion, striving to attract, develop and retain a diverse workforce and foster an inclusive work environment. Manulife/John Hancock offers eligible employees a wide array of customizable benefits and various retirement savings plans.

Requirements

• 5+ years in business/project management
• Proven product development experience in financial services.
• Bachelor’s degree with a minimum of 5-10 years of specific business experience.
• In-depth knowledge/experience of product development and management within the financial services business.
• Proven product development experience and results.
• Excellent interpersonal, motivational, influencing and relationship-building skills.
• Exceptional written and oral communication skills, including a developed ability to present to audiences of varying backgrounds and expertise.
• Proven project and people management experience.
• Ability to work under pressure to meet key deadlines.
• Strategic thinker with good judgment and strong understanding of process.
• Interpretative and conceptual skills.

Nice To Haves

• SAFe PM/PO preferred

Responsibilities

• Lead cross-functional core teams in product development initiatives, ensuring that projects are implemented according to plan and that any issues are resolved promptly and effectively.
• Drive projects to completion; help the business make key decisions in a timely manner; seek consensus.
• Work with functional partners to synthesize feedback from the field and prioritize the product development queue.
• Evaluate industry trends, regulatory changes and competitive environment.
• Partner with finance and underwriting to ensure profitable product model.
• Support relationships with external vendors, and key business partners, while ensuring needs are aligned to business objectives.
• Develop a leadership presence within the organization.
• Assist and participate in presentations to various stakeholders and audiences as necessary (client presentations, department presentations, etc.)
• Own the playbook for assigned implementations, driving on-time delivery by partnering closely with task owners and cross-functional teams.
• Provide regular status reporting, proactively escalate issues, and support gap/exception reviews to keep programs moving efficiently.
• Coordinate across stakeholders to ensure successful product initiatives, aligning plans, timelines, and readiness criteria to achieve measurable outcomes.
• Track and report product alignment and implementation activities, ensuring deadlines are met while enabling clear, consistent communication to sponsors, advisors, TPAs, participants, and internal teams.
• Collaborate with SMEs and training partners, providing guidance and support for client needs.

Benefits

• Opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
• Health insurance coverage
• Dental insurance coverage
• Mental health insurance coverage
• Vision insurance coverage
• Short- and long-term disability insurance coverage
• Life and AD&D insurance coverage
• Adoption/surrogacy benefits
• Wellness benefits
• Employee/family assistance plans
• Various retirement savings plans (including pension/401(k) savings plans)
• Global share ownership plan with employer matching contributions
• Financial education and counseling resources
• Generous paid time off program in the U.S. includes up to 11 paid holidays
• 3 personal days
• 150 hours of vacation
• 40 hours of sick time (or more where required by law) each year
• Full range of statutory leaves of absence

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level