Product Manager

M3 Insurance•Madison, WI

30d•Hybrid

About The Position

The Opportunity Are you a strategic thinker who thrives at the intersection of customer insight, business strategy, and technology? As a Product Manager in our Digital department, you'll sit at the intersection of customer needs, business strategy, and technology — shaping the roadmap, leading discovery, and partnering with cross-functional teams to deliver solutions that create measurable value. If you're energized by solving complex problems and turning ambiguity into clarity, this role is for you. How You Will Make an Impact Own the product vision and strategy, translating business goals and customer needs into a clear, outcome-oriented roadmap that drives measurable value Lead ongoing discovery efforts — including customer interviews, journey mapping, and hypothesis validation — to uncover high-impact problems worth solving Partner closely with Product Champions, Delivery Management, and Development to align priorities, define sprint goals, and ensure backlog readiness Write detailed user stories, acceptance criteria, and specifications that guide development and data teams toward clear, well-defined outcomes Champion the voice of the customer across the organization, ensuring product decisions are grounded in real user needs and market insight Use data, metrics, and qualitative feedback to drive decisions, measure impact, and continuously improve the product Lead product demos, testing sessions, and sprint reviews to validate features and engage stakeholders Support go-to-market planning and cross-functional readiness for product launches, and monitor post-launch performance to ensure value realization What You Will Need to Succeed Bachelor's or Master's degree in Business, Computer Science, Information Technology, Human-Centered Design, or a related field 2+ years of experience in product management, product strategy, or software product ownership roles Demonstrated experience leading product discovery efforts including customer interviews, journey mapping, hypothesis validation, and rapid experimentation Proven ability to translate customer needs and business strategies into clear product requirements, user stories, and measurable outcomes Experience owning a product roadmap, including prioritization across customer value, business impact, and technical feasibility Strong analytical skills with experience using data, metrics, and qualitative insights to inform product decisions and measure results Solid understanding of Agile product development practices, with experience partnering closely with Delivery, Engineering, and UX Comfortable presenting product direction, trade-offs, and outcomes to executives, stakeholders, and cross-functional teams Excellent communication, storytelling, and stakeholder-alignment skills with the ability to simplify complexity and guide teams toward clarity and focus Join Us Your role at M3 won’t be about the boundaries presented in a job description – it’s about the possibilities that you can envision once you walk through the doors on your first day. We’re looking for people ready to take control of their career and excited to make a real impact with their position. Who We Are As an insurance broker, M3 helps you manage risk, purchase insurance, and provide benefits to your employees. We partner with clients on everything from property & casualty and employee benefits to personal lines, executive benefits, and employer-sponsored retirement plans. And, we’re privately owned and independent which means we’re doing what’s best for our clients – not what’s best for Wall Street or private equity. What Draws People to M3 Autonomy— Being able to work towards a common goal, but how you get there is an open book. Immediate Impact— Every M3er can make an impact, from day one in any role. Powered by Team— Be a part of a close-knit group of team members with whom you build trust and share responsibility. People— Every M3er is unique in their own way, M3 is a collection of unique achievers. At M3 Insurance experience the best of both worlds with our dynamic flexible work environment. Enjoy the flexibility to work remotely every so often in a flexible hybrid work environment while still fostering collaboration and innovation in-person in our office spaces. We prioritize work-life balance and empower our employees to thrive in a supportive and inclusive atmosphere. Benefits as an M3er Joining the M3 team means gaining access to a host of exceptional benefits and perks. Our benefits package is continuously evolving to cater to the needs of our team members. From flexible time-off and paid parental leave to employee appreciation events and volunteering opportunities, we prioritize the well-being and satisfaction of our employees. Additionally, our profit-sharing program ensures that every member of our team shares in the success of our organization. These enticing benefits showcase our commitment to nurturing and retaining top talent within our organization. Diversity, Equity & Inclusion M3 is building a culture focused on learning and progression, where M3ers are empowered by education, inclusive conversations, and real action that supports the future we envision. Equal Employment Opportunity M3 is committed to providing equal employment opportunity for all qualified individuals regardless of their age, sex, color, race, creed, national origin or ancestry, religion, marital status, military status, sexual orientation, disability/handicap, family responsibilities, non-relevant arrest or conviction records, or any other basis protected by law. In addition, we are committed to fully observing all relevant non-discrimination laws, including those regarding veterans’ status, and will make reasonable accommodations for otherwise qualified individuals as appropriate. This commitment is reflected in all M3’s practices and policies regarding hiring, training, promotions, transfers, rates of pay, and layoff, as well as in all forms of compensation, granting leaves of absence and in any other conditions of employment. All matters relating to employment are based upon ability to perform the job. In the best interests of M3 and all of its employees, every employee is to make every effort to avoid bias or prejudice in the workplace with regard to the above categories.

Requirements

Bachelor's or Master's degree in Business, Computer Science, Information Technology, Human-Centered Design, or a related field
2+ years of experience in product management, product strategy, or software product ownership roles
Demonstrated experience leading product discovery efforts including customer interviews, journey mapping, hypothesis validation, and rapid experimentation
Proven ability to translate customer needs and business strategies into clear product requirements, user stories, and measurable outcomes
Experience owning a product roadmap, including prioritization across customer value, business impact, and technical feasibility
Strong analytical skills with experience using data, metrics, and qualitative insights to inform product decisions and measure results
Solid understanding of Agile product development practices, with experience partnering closely with Delivery, Engineering, and UX
Comfortable presenting product direction, trade-offs, and outcomes to executives, stakeholders, and cross-functional teams
Excellent communication, storytelling, and stakeholder-alignment skills with the ability to simplify complexity and guide teams toward clarity and focus

Responsibilities

Own the product vision and strategy, translating business goals and customer needs into a clear, outcome-oriented roadmap that drives measurable value
Lead ongoing discovery efforts — including customer interviews, journey mapping, and hypothesis validation — to uncover high-impact problems worth solving
Partner closely with Product Champions, Delivery Management, and Development to align priorities, define sprint goals, and ensure backlog readiness
Write detailed user stories, acceptance criteria, and specifications that guide development and data teams toward clear, well-defined outcomes
Champion the voice of the customer across the organization, ensuring product decisions are grounded in real user needs and market insight
Use data, metrics, and qualitative feedback to drive decisions, measure impact, and continuously improve the product
Lead product demos, testing sessions, and sprint reviews to validate features and engage stakeholders
Support go-to-market planning and cross-functional readiness for product launches, and monitor post-launch performance to ensure value realization