Product Manager

Ncontracts•Brentwood, TN

56d•$105,000 - $115,000•Remote

About The Position

Headquartered in Nashville, Tenn., Ncontracts leads the industry in integrated risk management and compliance solutions, serving over 5,000 financial institutions nationwide. As a seven-time Inc. 5000 Fastest Growing Companies honoree and consistent year-over-year recipient of "Best Places to Work" awards, we offer a thriving, work environment where career growth and life-work balance go hand in hand. At Ncontracts, you'll join a team of industry experts dedicated to strengthening the financial services sector through innovation and thought leadership. We're seeking creative, collaborative, and self-driven professionals across all areas of our business - from developing cutting-edge solutions to sales, marketing, customer support, and beyond. Join us in our mission to make the financial industry stronger and more resilient, while advancing your career in a supportive, dynamic environment that values your unique skills and perspectives. THE ROLE We’re seeking a Product Manager to help drive execution and delivery for products within our Lending Compliance solutions, supporting more than 5,000 financial institutions navigating an increasingly complex regulatory environment. This role exists because lending compliance teams need more than software - they need intelligent, intuitive solutions that reduce operational burden while strengthening compliance outcomes. As a Product Manager, you’ll work closely with Engineering and cross-functional partners to translate real customer problems into high-quality product experiences that customers trust and rely on. As we continue evolving our lending compliance portfolio toward a more integrated, AI-enabled platform, you’ll contribute to shaping how we build - helping turn product direction into clear requirements, shipped functionality, and meaningful customer adoption. This is a hands-on individual contributor role, focused primarily on core product management execution (70%), with meaningful exposure to go-to-market and customer enablement activities (30%). You’ll report to the Director of Product Management for Lending Compliance and play a key role in helping your squad deliver outcomes that matter.

Requirements

The ideal candidate will have a proven track record of working with development teams, internal stakeholders, and customers to prioritize, document, and direct the delivery of new features and enhancements to existing software products.
Results Driven: We are looking for a hungry, driven Product Manager that can deliver results, not just outcomes, across the teams you serve.
Customer Centric: In addition to optimizing the delivery of our products, the product team must remain customer centric and always put the customer first while testing, deploying, and executing hypotheses.
A Communicator: The ability to clearly articulate complex problems and solutions to audiences with varying degrees of technical acumen is vital to growing a successful product.
Analytical: Possess strong analytical skills with attention to detail and accuracy and enjoy leveraging data to make decisions.
A Negotiator: Able to build strong relationships and achieve compromise with cross-functional teams to move towards a clear objective and outcome.
A bachelor’s degree in business, marketing, or related discipline
3+ years of relevant work experience, ideally in a B2B SaaS, with demonstrated success shipping products customers love
Strong customer discovery skills with ability to synthesize insights into actionable product decisions
Experience working in agile development environments with engineering teams
Demonstrated success leading GTM activities including positioning, enablement, and launch execution
Analytical skills with experience using product analytics tools (Pendo, Amplitude, or similar)
Outstanding communication skills - ability to influence stakeholders at all levels and clearly articulate complex problems and solutions

Nice To Haves

MBA preferred
Experience in the financial services technology ("FinTech") or Regulatory (“RegTech”) industry is preferred

Responsibilities

Lead customer discovery through interviews and data analysis to deeply understand compliance workflows, pain points, and unmet needs
Own product deliverable and backlog for your product area, making prioritization decisions that balance customer value, technical feasibility, and business impact
Write comprehensive scoping and positioning documents, PRDs and product specifications that give Engineering clear context on the problem, success criteria, and requirements
Create detailed acceptance criteria, and mockups/wireframes using AI prototyping tools (Replit)
Partner closely with Engineering throughout development - clarifying requirements, making trade-off decisions, reviewing implementations, and ensuring quality
Drive product decisions for AI-powered capabilities within your domain, determining how we leverage intelligence to improve customer outcomes
Define success metrics for features and track adoption, usage, and customer outcomes post-launch
Collaborate with Director of Product Operations on launch planning and cross-functional coordination
Play a key role in GTM activities: craft positioning and messaging, create sales enablement materials, assist in the development of customer communications
Work closely with Sales to support enterprise deals, gather competitive intelligence, and understand customer objections
Partner with Customer Success to drive feature adoption, gather feedback, and identify expansion opportunities
Write customer-facing documentation including release notes
Present product updates and demos to internal stakeholders and customers
Serve as the voice of the customer internally, ensuring product decisions reflect real-world needs

Benefits

A fun, fast-paced work environment
Responsible PTO Plan that meets or exceeds state and local medical and family leave laws
11 paid holidays
Community and social events to keep you connected and engaged
Mental Health Benefits
Medical, Dental and Vision insurance
Company-paid Group Life Insurance, Short- and Long-Term Disability
Flexible Spending Account & Health Savings Account
Aflac Benefits – Critical Illness, Cancer Protection, & Hospital Choice
Pet Insurance
401 (k) with company match with eligibility on Day 1 of employment
2 Paid Volunteer Time Off Days
And much more!