Product Manager

Feathr•Gainesville, FL

1d•$85,000•Remote

About The Position

As Feathr’s Product Manager, you’ll own our product backlog, defining and prioritizing features that empower nonprofits to effectively market to their audiences. Reporting directly to the VP of Product, you’ll use data, research, and personal discretion to make product decisions that deliver customer and company value. You’ll work with design and engineering teams to turn customer needs into actionable features and ensure successful implementation across development sprints. You’ll also collaborate closely with the Customer Education team to ensure they have the information needed to document features and provide effective training for both internal teams and external customers.

Requirements

3-5 years of experience in product management, ideally in a SaaS or digital platform environment.
Ability to prioritize and manage a product backlog aligned with customer needs and business goals.
Skilled in collaborating with cross-functional teams, including product design, engineering, and customer education.
Strong analytical skills, with experience leveraging user research and product usage data to inform decisions.
Insightful and customer-focused: You bring a deep understanding of user needs and align them with Feathr’s mission to empower nonprofits.
Organized and decisive: You can balance multiple priorities and make informed decisions to optimize the product’s impact.
Excellent communicator: You can clearly articulate product requirements, balancing technical details and strategic vision.
Collaborative by nature: You thrive in cross-functional environments, fostering partnerships across teams to achieve shared goals.
Proactive problem solver: You anticipate challenges before they arise and devise creative, practical solutions to overcome them.
Detail-oriented thinker: You catch the small but critical details that can make or break a feature’s success, ensuring no element is overlooked.
Data-driven and analytical: You rely on metrics and research to inform your decisions, continuously iterating to achieve the best outcomes.
Curious and innovative: You’re always exploring new ideas and approaches to enhance the product and deliver meaningful value to users.

Responsibilities

Conduct customer interviews, surveys, focus groups and other forms of research activities to understand product challenges, solutions, and opportunities
Analyze usage metrics and other data to understand feature and product performance
Write, prioritize, and refine the product backlog to ensure alignment with company and customer needs.
Collaborate with the senior product designer to scope and design feature requirements.
Partner with engineers during development, providing guidance and feedback to align features with product goals.
Work with the Engineering Manager to finalize sprint plans, ensuring clear priorities and realistic timelines.
Coordinate with the Customer Education team to provide them with necessary product details, helping them document features and train internal teams and customers effectively.