Product Manager - Palmer Consulting

Power Construction•Lisle, IL

2d•$135,000 - $155,000

About The Position

The Product Manager is responsible for defining, delivering, and continuously improving Palmer’s construction technology products and integrations. The role owns product outcomes end-to-end, balancing client needs, scalability, and long-term maintainability while ensuring solutions are governed, repeatable, and aligned to real construction workflows. The Product Manager serves as the product authority across Palmer and with clients, making clear trade‑offs, setting direction, and protecting product integrity. Success in this role is measured by adoption, reliability, scalability, and client value.

Requirements

5+ years of experience in Product Management, Business Analysis, Construction Technology, or Consulting.
Demonstrated product judgement, including the ability to prioritize competing initiatives, make clear trade-offs, and explain decisions in business terms.
Comfort operating in ambiguity and leading through incomplete information while maintaining forward momentum.
Executive-level communication skills with the ability to confidently articulate product direction, limitations, and rationale to clients and internal leadership.
Strong understanding of construction operations and ERP-centric workflows, and how operational processes translate into scalable product solutions.
Ability to translate business needs into product decisions, clear requirements, and acceptance criteria without over-customization.
Technical fluency sufficient to partner effectively with engineering and integration teams (APIs, data flows, system dependencies), without owning hands-on development.
Ability to push back constructively on stakeholders while maintaining trust and credibility.

Responsibilities

Define and maintain the product vision, roadmap, and prioritization decisions.
Serve as the final decision-maker on product scope and sequencing, balancing client-specific needs, platform scalability, delivery risk, and long-term maintainability.
Make and clearly communicate trade-offs, including when to say no to requests that conflict with product strategy.
Protect core product integrity by enforcing standardization and limiting customization to governed exceptions.
Clearly articulate what the product is and is not to internal teams and clients.
Own lifecycle progression from Alpha (pilot / proof of value) to Beta (early adopters / controlled rollout) to GA (general availability.
Define and enforce readiness criteria for each lifecycle phase.
Partner with delivery and support teams to ensure repeatable onboarding, controlled releases, and clear communication of changes and downstream impacts.
Ensure products are production-ready before broad client rollout.
Act as Palmer’s product authority in client conversations.
Lead discovery sessions, design workshops, and roadmap discussions.
Translate construction workflows into clear, product-level requirements.
Confidently present product direction, limitations, and future roadmap.
Support pre-sales efforts, pilots, and rollout planning as needed.
Own backlog definition, prioritization, and acceptance criteria.
Work closely with engineering and delivery teams throughout design, build, testing, and release stages.
Participate actively in sprint planning, backlog grooming, and release coordination.
Ensure solutions meet Palmer standards for reliability, security, and compliance.
Serve as the long-term steward of Palmer’s product ecosystem.
Own product-level oversight of integrations across ERP systems, project management platforms, Accounts Payable solutions, and analytics and reporting platforms.
Ensure data integrity, auditability, reconciliation, and observability standards are met.
Collaborate on API strategy and third-party integrations.
Advocate for strong logging, monitoring, and operational visibility.
Define and track product success metrics, including adoption, usage, reliability, supportability, scalability/repeatability, client outcomes, and value realization.
Use data and feedback to continuously refine and improve products.
Identify opportunities to reduce delivery effort through standardization and reuse.