Product Manager

Transworld Systems Inc. • Atlanta, GA

23h • $100,000 - $150,000 • Remote

About The Position

Transworld Systems Inc. (TSI) is the industry-leading, tech enabled provider of accounts receivable management, healthcare revenue cycle management, loan servicing, and complementary BPO solutions. With revenues more than $500M, TSI’s customer base includes Fortune 100 corporations, financial institutions, hospitals, government organizations, and small businesses. TSI’s goal is to help customers manage their cash flow, so they can focus on growing their businesses.
ARM Product Manager - Summary
Defines the product strategy, roadmap, and backlog by balancing customer needs, business goals, and technical constraints.
Description
The Product Manager for Accounts Receivable Management (ARM) Collection Systems and Recovery Services is responsible for defining, delivering, and evolving robust, compliant, and scalable collection and recovery platforms. This role requires deep, hands-on experience in collection agency operations, recovery strategies, and the systems that support omni-channel consumer engagement.
The Product Manager partners with Technology, Compliance, Operations, and Business stakeholders to ensure the platform enables effective recovery outcomes while meeting regulatory, compliance, and consumer-centric requirements.

Requirements

• Extensive, hands-on experience within a collection agency environment
• Deep understanding of collection and recovery operations, workflows, and KPIs
• Experience delivering omni-channel recovery solutions
• Strong experience working with Agile delivery teams
• Ability to translate complex operational requirements into product capabilities
• Ability to influence across Operations, Compliance, and Technology
• Data-driven and outcome-oriented mindset
• Normal, corrective vision range; ability to see color and to distinguish letters, numbers and symbols
• Frequently required to sit, stand, walk, talk, hear, bend and reach
• Ability to reach with hands and arms
• Occasionally lift and/or move up to 30lbs

Responsibilities

• Define the product vision and roadmap for collection systems and recovery services
• Align platform capabilities with business recovery strategies and regulatory requirements
• Translate operational needs into scalable, configurable product capabilities
• Serve as the subject matter expert for collection agency systems and workflows
• Enable segmentation, treatment strategies, and rules-based decisioning
• Partner with Compliance and Legal teams to embed regulatory requirements (FDCPA, CFPB, state regulations, consent management)
• Work closely with collection operations, recovery leadership, and external clients
• Partner with Architecture and DevOps teams to ensure scalable, secure solutions
• Drive UAT, release readiness, and operational adoption

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed