Product Manager- ZIO® Hardware

iRhythm Technologies, Inc.

4d•$96,000 - $125,000•Remote

About The Position

Career-defining. Life-changing. At iRhythm, you’ll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what’s possible. We think big and move fast, driven by our commitment to put patients first and improve lives. We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career About This Role: Career-defining. Life-changing. At iRhythm, you’ll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what’s possible. We think big and move fast, driven by our commitment to put patients first and improve lives. We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career iRhythm is seeking a Product Manager to manage the lifecycle management of our ECG monitoring devices. This individual will partner closely with Product Managers of our Long-term Continuous and Mobile Cardiac Telemetry products with a focus on the life cycle management and service operations that align across both product lines. This is an exciting opportunity for a person interested in the intersection of Digital Health, Devices & AI in Medicine, and passionate about driving innovation, product/market fit and market growth in a highly competitive cardiac monitoring space. The Product Manager role is highly cross-functional and detail oriented, requiring the individual to interface with and work closely with departments throughout the company to synthesize clinical, technical, operational, commercial and market perspectives to advance the clinical value of our ambulatory cardiac monitoring solutions. This individual will be expected to work closely with Product Managers responsible for Hardware and Digital products across our service offerings and platform, conduct Voice of the Customer research, inform the Product Roadmap of new features, manage sustaining features from development through launch, as well as driving sustainable growth across the product lines. This is a highly visible and key role within the organization spanning many activities from strategic to tactical in defining and executing the Product strategy, operations, and growth. The individual will develop key partnerships with iRhythm’s R&D, Operations, Commercial and Product teams to drive sustainable, double-digit growth.

Requirements

At least 5 years (or At least 3 years with an MBA) experience in global medical device (device, software or service) product management (development, launch and life cycle management experience) and marketing.
Product lifecycle management strategies and tactics
Experience developing roadmaps that delivered solutions, fulfilling unmet customer needs
Demonstrated ability to take initiative and drive cross-functional accountability for achieving results
Self-starter with a desire to work in a collaborative, entrepreneurial and fast-paced environment
Be able to bring/create best-practices to product management processes
Demonstrated change management capability; leads change by designing new solutions and aligns work partners to understand the ‘why’ and ‘how’ on new tools and services.
Past experience with cardiac monitoring strongly desired
Ability to handle multiple projects at a time and effectively prioritize time
Demonstrated critical thinking skills, ability to accurately analyze information and make data-driven decisions
Past user need development experience acting as a Product Owner strongly desired
Proficiency in MS Office suite
BA/BS in marketing, science or technical field.
Ability to travel 20-30% of time

Nice To Haves

Advanced degree or MBA desired.

Responsibilities

Manage successful launches for features and functionality that are common across our ambulatory cardiac monitoring platforms. This includes coordinating product launch readiness activities across R&D, Regulatory, Clinical Operations, Sales Enablement, Sales Training, and Marketing.
Establish self as a platform expert clinically, technically, and operationally
Define, track and report product health, deliver communications/presentations on product status and platform strategies, and manage a strong platform prioritization process to focus on high value activities that drive product growth.
Conduct regular business reviews for product with read out on key product and business performance indicators relative to market dynamics, underscoring what’s going well and our opportunities to propel growth
Maintain strong pulse on customer feedback for product and service improvement areas through Sales & Customer engagement, including supporting objection handling.
Drive cross-functional teams to reach milestones on time and on budget
Collaborate with the Product Management team members on the development of processes around product development.
Manage Business and Product operations for product. This includes collaborating closely with the Commercial team on Product Marketing and Sales Enablement needs to drive continued success of this product line.
Become expert in competitive intelligence in the long-term continuous and mobile cardiac telemetry markets.
Maintain competitive matrix products in the market to help inform product and service enhancements, as well as competitive marketing messaging and objection handling messaging.
Forecast and track product sales and contribution margins, with a solid understanding of the P&L impact of product related decisions.
Collaborate closely with sales and downstream marketing on go-to market strategy, tools, positioning and KOL/reference development.
Provide sales support by providing product expertise and product-specific presentation materials.
Be responsible for the change process and business case for platform enhancements in development, including required clinical claims.
Engage the Sales Enablement & Training teams in developing training programs for the field teams and sales force among others.