Hardware Product Manager, Proto

Block • Oakland, CA

5d

About The Position

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.
Proto builds tools that make bitcoin mining accessible and sustainable for anyone, regardless of size or location. We’re building hardware and software that will help decentralize bitcoin mining and enable new and innovative use cases for this industry. These include Proto Rig, which is a first of its kind, fully integrated and modular bitcoin mining system as well as Proto Fleet, a free and open source Mining Management System. We're developing these products in the open - you can read more about them at proto.xyz/blog. Within Proto, our Product Management team delivers the product strategy and roadmap that enables us to develop innovative hardware, software, firmware, and custom silicon needed to make our ambitious mining initiatives a reality. Come build the future of money with us!

The Role
As a Hardware Product Manager at Proto, you will identify new product opportunities, translate those opportunities into product requirements and work with a best-in-class design, engineering, and manufacturing team to turn those ideas into new products or features. You will also monitor the performance of our devices in the field and apply a wide suite of telemetry and feedback tools to ensure that our customers have the best mining experience possible. You will be responsible for continuously identifying and executing on ways to improve your product(s) through a deep understanding of our customers, competitors, and the changing landscape we operate in.

Requirements

• 4+ years of product management experience or equivalent product strategy and customer insights experience.
• Experience leading the delivery of products / features / projects which have a high degree of cross-functional complexity and integration.
• Consistent emphasis on - and empathy for - customer needs.
• Bias to action – if it needs doing, you’re already working on it, and with the right level of scrappiness for the task.
• Great interpersonal, communication, organizational, analytical skills. A proven ability to influence.
• A passion for Proto’s mission of accessible mining tools and well designed hardware products.

Nice To Haves

• Preferred - Experience developing hardware or applications that interface with hardware.

Responsibilities

• Develop expertise on Proto’s current product portfolio to ensure strong product performance and inform future roadmap decisions.
• Understand the impact of your product(s) on the main customer segments and the business impact of your product to Proto.
• Identify and finalize requirements for the products you support, leaning on customer research, market research, and internal knowledge.
• Partner closely with design, ASIC engineering, hardware engineering, software engineering, operations, program management, and other teams to drive prioritization and execution of important new initiatives.
• Have a high-level understanding of technical and operational aspects of the product that need to be considered as context or inputs into product decisions.
• Monitor field performance of in-field hardware and investigate new issues to provide the relevant technical teams with a place to start and a sense of importance / urgency.
• Effectively communicate product tradeoffs to senior leadership and broadcast important decisions to your cross-functional partners.

Benefits

• Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed