Product Manager, Visitors

Envoy • San Francisco, CA

3h • Onsite

About The Position

Product management here at Envoy is the most critical role for ensuring customers and their end-users love the products they're using. Every decision you make will directly impact tens of thousands of workplaces around the world and their millions of occupants, be them employees, visitors, contractors, etc. Envoy seeks to deliver next-level operational efficiency, data-drivenness, safety, and security for everyone involved, and our solutions must be highly thoughtful about this at scale. You will be responsible for this for your product or product line. This isn't an easy job, but if high stakes is your game, you'll enjoy things a lot.
We are currently looking for product leadership in expanding our Visitors product. Visitors is responsible for the majority of the revenue at Envoy, and for good reason: it helps solve very critical security, safety and regulatory compliance needs for companies. Although you likely have used it at the many top tech companies we have as customers in San Francisco, Tech is the minority of our customers. Aerospace and Defence companies rely on Envoy for ITAR/EAR trade compliance adherence, Pharmaceutical companies rely on Envoy for audit-readiness by the FDA and food safety regulators, Manufacturing customers have OSHA regulations mandating safety communication (i.e. wear hard hats at all times, evacuation protocol, etc) which they need evidence that all personnel have watched (and been tested on!). This role is for detailed oriented people who really want to leverage their skill in identifying nuances – you literally will be helping save people's lives. Or in the least, helping companies save millions of dollars in fines!
This is an on-site position requiring at least 5 days per week (Monday - Friday) at our San Francisco HQ.

Requirements

• 5+ years of experience in Product Management building enterprise B2B products.
• An undergraduate degree in Computer Science, Engineering, or a quantitative field.

Nice To Haves

• MS/PhD/MBA optional.

Responsibilities

• Meticulously own vision, roadmap, strategy, and execution of your products
• Launch products and be ultimately responsible for the success/failure of the products/features based on the goals/metrics you define.
• Push for quality and urgency despite constant challenges for one or the other. You need to enjoy this battle.
• Be the primary switchboard and gather feedback from customers directly, our sales/success teams, and others cross-functionally to create an opinion and get things iterated, built and launched. You must be good at rational decision-making; not everyone will always agree, yet you'll still need their support.
• Be the point person to customers during beta or high-iteration periods in products. And you'll run internal dogfooding.
• Story-tell and communicate internally the importance of what we're building with engineering ICs, designers, researchers and the general company, encouraging bottoms up ownership, creative thinking and internal contribution. You need to inspire.
• Own much of pricing and packaging, and you'll ensure sales training happens as you expect for your products. There is no throwing-over-the-wall allowed here.
• You'll bring your existing product processes and help us all elevate our product execution.
• roles change over time; this job description is dynamic, you need to be comfortable in an environment where things can change a lot.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees