Product Manager, Strategic Integrations

HubSpot•Cambridge, MA

2d•$160,000 - $190,000

About The Position

HubSpot's Strategic Integration team is seeking a Product Manager to drive the strategy, roadmap, and execution for our Zoom and Slack integration teams. This role is focused on solving customer integration needs who are using Zoom and/or Slack with HubSpot. You'll be at the forefront of solving complex integration problems and improving the integration experience for customers to use business systems with HubSpot. This is a high-impact, cross-functional role that requires a deep understanding of platform integrations, CRM software, and a passion for solving complex problems with innovative solutions. In this role you’ll get to: Create a shared vision and cohesive roadmap for the future of this product area as a critical member of the Product Triad (partnering with Engineering & UX) - our system for building product collaboratively and strategically Drive alignment, set goals, build understanding, and motivate others, including cross-functional partners across the company Guide new product ideas from initial concept all the way through launch Understand our customers and their journey through the product by engaging with them directly and often Use data to identify opportunities to improve our customers’ experience, devise strategy to execute your ideas, and partner with business stakeholders across HubSpot to make solutions that help our customers grow Deeply understand the needs, pain points, and "jobs to be done" for customers using HubSpot with Slack/ Zoom in small and mid-sized businesses Drive the product roadmap for based on customer feedback Champion the use of AI and other emerging technologies to create intelligent and efficient workflows for our customers

Requirements

A strong focus on CRM software and integration
Proven experience building and solving customer problems for CRM software and integrations
A deep understanding of CRM and collaboration tool workflows
Strong analytical skills and a commitment to data accuracy and integrity
Experience launching products successfully to customers
A multidisciplinary approach to thinking, combining market, business, and technical insights to identify opportunities and weigh tradeoffs
The ability to articulate product vision to a variety of audiences
A deep respect for the expertise and insights of their collaborators, including engineering, design, UX research, analytics, and others
A drive to understand customer needs deeply and truly solving for their problems
Excellent communication, influencing, and interpersonal problem-solving skills
A passion for growing healthy teams and leaders, cultivating psychological safety, and facilitating tough conversations that help people grow
A desire to understand how HubSpot products work
The ability to make decisions, test assumptions, and iterate - often without perfect information
Demonstrated ability to adapt in an innovative and fast-paced environment
An understanding of the competitive software space

Responsibilities

Create a shared vision and cohesive roadmap for the future of this product area as a critical member of the Product Triad (partnering with Engineering & UX) - our system for building product collaboratively and strategically
Drive alignment, set goals, build understanding, and motivate others, including cross-functional partners across the company
Guide new product ideas from initial concept all the way through launch
Understand our customers and their journey through the product by engaging with them directly and often
Use data to identify opportunities to improve our customers’ experience, devise strategy to execute your ideas, and partner with business stakeholders across HubSpot to make solutions that help our customers grow
Deeply understand the needs, pain points, and "jobs to be done" for customers using HubSpot with Slack/ Zoom in small and mid-sized businesses
Drive the product roadmap for based on customer feedback
Champion the use of AI and other emerging technologies to create intelligent and efficient workflows for our customers

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