Product Manager Sr

PNC
Hybrid

About The Position

At PNC, the Product Manager Sr. within the Retail Product Management Development organization drives business and financial results through the selection, design, development, and promotion of new and existing products or experiences. This role leverages traditional and emerging capabilities in technology, operations, and data analytics to offer customers a differentiated product experience. The Product Manager Sr. uses knowledge of emerging technologies to deliver products through all applicable channels, prioritizes product recommendations, and develops business cases, plans, and roll-outs for specific products or experiences. The position involves monitoring the marketplace for product, technology, and market trends to identify opportunities, recommending new products or enhancements, and designing innovative features. It also entails managing product development, production, roll-out, pricing, and promotion, while anticipating and resolving operational and process problems. The role requires partnering with key stakeholders such as sales, marketing, and digital channel delivery, participating in client-facing activities, developing product-specific marketing initiatives, and supporting risk management, compliance, and audit needs. The Product Manager Sr. is responsible for driving business, financial, and customer experience results and recommending modifications to improve outcomes. This position is based remotely, with work conducted from a quiet, secure, and confidential home-based workspace, though occasional in-office participation may be required based on business needs. PNC does not provide sponsorship for employment visas or participate in STEM OPT for this role.

Requirements

  • Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions (Customer Focused).
  • Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework (Managing Risk).
  • Business Acumen
  • Collaborating
  • Competitive Environment
  • Decision Making and Critical Thinking
  • Design Thinking
  • Effective Communications
  • Emerging Technologies
  • Innovation
  • Knowledge Of Product Line
  • Problem Solving
  • Producing Results
  • Solutions Development
  • University / college degree, with 5+ years of industry-relevant experience (or a comparable combination of education, job specific certification(s), and experience in lieu of a degree).
  • Bachelors degree

Nice To Haves

  • Business Objectives
  • Customer Solutions
  • Marketing
  • Product Development
  • Product Management
  • Sales

Responsibilities

  • Drives business and financial results through the selection, design, development and promotion of new and existing products or experiences utilizing traditional and emerging capabilities in technology, operations, and data analytics to offer customers a differentiated product experience.
  • Uses knowledge of emerging technologies to deliver products to customers through all applicable channels.
  • Prioritizes and makes decisions regarding product recommendations.
  • Develops business case, business plan and roll-out of specific products or experiences.
  • Monitors the marketplace to assess product, technology, and market trends to identify a market need or opportunity.
  • Recommends new products or enhancements to existing products or experiences and develops and designs innovative features.
  • Manages the development, production, roll-out, pricing or promotion of specific products, and recognizes, anticipates and resolves operational and process problems that arise.
  • Partners with key stakeholders including sales, marketing, digital channel delivery, and other internal service partners.
  • Participates in client-facing and external stakeholder activities to ensure all product offerings or experiences meet strategic goals.
  • Develops product-specific marketing initiatives.
  • Supports risk management, compliance and audit needs as part of the first line of defense.
  • Drives business, financial and customer experience results of new and existing products and recommends modifications in product features and/or marketing to improve results.

Benefits

  • Medical/prescription drug coverage (with a Health Savings Account feature)
  • Dental and vision options
  • Employee and spouse/child life insurance
  • Short and long-term disability protection
  • 401(k) with PNC match
  • Pension and stock purchase plans
  • Dependent care reimbursement account
  • Back-up child/elder care
  • Adoption, surrogacy, and doula reimbursement
  • Educational assistance, including select programs fully paid
  • A robust wellness program with financial incentives
  • Maternity and/or parental leave
  • Up to 11 paid holidays each year
  • 9 occasional absence days each year, unless otherwise required by law
  • Between 15 to 25 vacation days each year, depending on career level; and years of service
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