Product Manager, RCM (Remote)

Availity

5d•Remote

About The Position

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change. At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission. We're on a mission to bring the focus back to what truly matters - patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 12 billion transactions annually, our influence is continually expanding. Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem. Availity is hiring Product Managers who operate like owners—elite ICs who can take ambiguous platform problems and turn them into capabilities at scale. You’ll lead discovery, define strategy, and drive roadmaps that strengthen our scalable product platform, spanning platform consolidation, API/developer experience, workflow automation, security, and data‑powered insights—so Availity delivers an end‑to‑end platform, not disconnected point solutions. Success in this role means translating complex customer and market insights into clear product decisions, driving adoption and measurable outcomes, and continuously improving the platform foundations that enable long‑term growth. Sponsorship of any kind is not available for this role.

Requirements

Bachelor’s degree required; Master’s degree preferred (MBA, MS, or equivalent)
5+ years of overall professional experience, including 2–3+ years in product management delivering technology‑driven products or platforms
Experience within the healthcare special is ideal but not required
Proven experience in technology, financial services, healthcare technology, private equity or top‑tier consulting, working on enterprise‑grade, high‑stakes products
Demonstrated ownership of platform‑as‑a‑service (PaaS) capabilities, such as APIs, shared services, developer platforms, data platforms, or workflow orchestration
Strong product judgment and craft—able to frame ambiguous problems, make principled trade‑offs, and drive decisions grounded in customer, business, and technical reality
Track record of delivering strong platform capabilities that enable multiple downstream products, teams, or use cases
Ability to operate as a true individual contributor: setting direction, driving alignment, and delivering outcomes without relying on formal authority
Deep partnership experience with engineering, design, and data, with enough technical fluency to influence architecture, sequencing, and scalability decisions
Experience measuring success through adoption, leverage, and long‑term impact, not just feature delivery
Comfort operating in highly ambiguous environments where the “right answer” must be discovered, not assigned
Exceptional written and verbal communication skills, with the ability to simplify complex ideas and influence senior stakeholders
Outstanding learning agility—ability to go from zero to deep understanding quickly
Demonstrated history of high achievement and consistent career progression

Nice To Haves

Experience in a consulting-type role
Demonstrated expertise in healthcare provider workflows, including Electronic Remittance Advice (ERA), denial management, appeals processing, and electronic attachments
Comprehensive knowledge of Healthcare Revenue Cycle Management, including end-to-end claims lifecycle processes

Responsibilities

Owning product outcomes, from problem definition through delivery and iteration, for mission‑critical, technically complex products
Setting clear product direction by synthesizing customer needs, market dynamics, data, and business context
Leading cross‑functional teams through influence, aligning engineering, design, and business stakeholders without formal authority
Driving execution in ambiguity, maintaining momentum, making sound tradeoffs, and moving work forward decisively
Rapidly ramping into new domains and products, developing strong working knowledge of Availity’s platforms, data, and healthcare ecosystem
Communicating clearly and credibly with senior leaders, articulating product decisions, risks, and priorities
Raising the product bar, modeling ownership, learning agility, and high standards for thinking and delivery
Contributing to the evolution of Availity’s product organization, helping shape how great product work gets done

Benefits

competitive salary
bonus structure
generous HSA company contribution
healthcare
vision
dental benefits
401k match program
unlimited PTO for salaried associates + 9 paid holidays
Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits
associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc
education reimbursement
Paid Parental Leave for both moms and dads, both birth parents and adoptive parents