Product Manager, Platform

Panorama Education

4d • $122,447 - $180,069 • Remote

About The Position

As Product Manager for our Platform/SRE (Site Reliability Engineering) squad, you will own the definition and delivery of the foundational platform capabilities that power Panorama’s products and teams. This includes shared infrastructure, internal tooling, and platform services that enable teams to build, operate, and scale reliably.
You will work on the Platform/SRE squad focused on improving Panorama’s infrastructure, reliability, and developer experience. You’ll partner closely with engineers to turn complex and evolving technical and operational needs into clear, prioritized initiatives that strengthen the foundation as Panorama grows.
This is a role for a PM who wants deep ownership of how a platform is built, operated, and sustained over time. You’re comfortable working in complex technical spaces, making tradeoffs that balance today’s needs with long-term health, and helping teams turn expansive problems into clear, actionable direction.

Requirements

• 3+ years of product management experience, ideally working on platform, infrastructure-adjacent, or internal product areas in a technology-driven organization
• Strong technical fluency and the ability to understand complex systems and architectural tradeoffs, with experience working closely with engineers
• Demonstrated ability to define clear scope and success criteria for complex or cross-cutting work
• Comfort operating in environments where priorities evolve due to operational needs, incidents, or external commitments
• Excellent communication skills, with the ability to translate technical concepts for non-technical audiences and executive leaders
• Experience partnering across multiple teams and functions (ex: Security, IT, Legal, partner product teams) to deliver shared capabilities that serve diverse stakeholders
• A product mindset focused on usability, adoption, and impact, even when building internal or foundational systems
• A collaborative leadership style and the ability to lead through influence

Nice To Haves

• Familiarity with security, privacy, or compliance frameworks such as SOC 2, GDPR, or FERPA is a bonus, not a requirement
• Experience working on or adjacent to AI powered systems, or demonstrated curiosity about how AI technologies impact platform design, operations, and product development.

Responsibilities

• Own your squad’s roadmap, prioritizing initiatives aligned with overall product strategy
• Partner closely with your squad’s engineering manager and engineers to determine scope, sequencing, and tradeoffs, grounding tactical decisions in technical reality
• Balance near-term stability and resilience with longer-term platform investments, making intentional focus decisions over time
• Apply strong scope definition & discipline, breaking large or cross-cutting efforts into incremental, achievable slices with clear goals and success criteria.
• Identify friction points and opportunities across the organization where platform investments can unlock speed, quality, and consistency.
• Ensure platform solutions are intuitive, well-documented, and broadly adopted by the teams that rely on them.
• Align platform priorities across the Technology organization, ensuring work supports both near-term product needs and long-term architecture.
• Communicate platform priorities and tradeoffs clearly to stakeholders both in and out of the Technology team, and effectively articulate the impact for broader audiences
• Define and evolve platform capabilities that enable teams to build and operate AI-powered product experiences safely, reliably, and at scale, with appropriate guardrails for privacy, compliance, and trust.

Benefits

• Competitive salary and benefits (including equity, health, dental & vision, retirement contribution, parental leave, and mental health & wellness support).
• Remote-first culture: Panoramians can work anywhere in the continental U.S.
• Mission-driven colleagues who care deeply about making education more equitable and sustainable.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed