Product Manager, Platform & Infrastructure

Blueberry Pediatrics
3d$100,000 - $140,000

About The Position

Blueberry Pediatrics is growing fast — and this PM role is at the center of that growth. You will own the platform systems that allow health plans and employers to launch with us seamlessly, that keep families coming back every time a care need arises, and that give our internal teams the data and tools they need to move without bottlenecks. This is not a coordination role. You will draft code (using Claude, etc), ship agents, build dashboards, and push pull requests alongside engineers. You will use AI as your unfair advantage and set the standard for what a modern, high-output PM looks like.

Requirements

  • 2–5 years of PM experience, with meaningful time on platform, infrastructure, or B2B products.
  • You write and ship code — PRs, scripts, and tooling are a normal part of your workflow.
  • You have built AI agents, LLM-powered automations, or workflow tools that created real leverage.
  • You think in systems and design for self-service, not one-off fixes.
  • You own outcomes: activation rates, NRR, and partner success metrics are yours to move.
  • You communicate clearly across engineering, clinical ops, and executive audiences.

Nice To Haves

  • healthcare / health plan experience.

Responsibilities

  • Scale B2B Partner Onboarding
  • Build self-serve onboarding and configuration tooling so Medicaid plans and employers can launch without dedicated engineering sprints.
  • Translate partner-specific requirements (eligibility logic, benefit structures, branding) into scalable, ops-managed platform features.
  • Collaborate closely with BD and account management to feed partner feedback directly into the roadmap.
  • Drive Family Activation & 100% NRR
  • Own the product levers that turn enrolled members into active Blueberry families — registration, onboarding, and ongoing re-engagement.
  • Build lifecycle touchpoints (notifications, reminders, re-engagement flows) that keep Blueberry relevant when care needs arise.
  • Track activation rate, visit frequency, and churn signals; use them to directly inform prioritization.
  • Unblock the Business with Data & Tooling
  • Build dashboards and reporting pipelines that let customer success, clinical ops, and leadership self-serve their analytics needs.
  • Triage and resolve internal tooling requests and bugs quickly — be a responsive partner who keeps the business moving.
  • Spot recurring internal pain points and proactively build systems that eliminate them.
  • Ship with AI — Not Around It
  • Build AI agents and workflow automations that remove manual work from onboarding, reporting, partner config, and monitoring.
  • Write and ship code directly: create PRs, push to staging, and collaborate at the code level.
  • Prototype faster using AI-assisted development. Model AI-first working norms for the whole team.
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