Infrastructure Product Manager
About The Position
We’re seeking an Infrastructure-focused Technical Product Manager to support Credit Union Hosting & Onboarding Services. This role sits at the intersection of IT infrastructure, product definition, and client communication, ensuring successful onboarding and expansion of hosted private cloud environments for credit union clients. This is not an application PM, marketing PM, or purely strategic role. Success depends on hands-on infrastructure experience and the ability to translate complex technical environments into clear, client-ready offerings. ✅ No commercial pricing or cloud sales experience required
Requirements
- Hands-On Infrastructure Experience
- Candidates must have direct, professional experience working with IT infrastructure—not just stakeholder exposure. This includes experience with:
- Virtual server hosting environments (VMware, Hyper‑V, private cloud platforms)
- Datacenter or private cloud infrastructure
- Core infrastructure components: Servers Storage Networking Capacity planning
Nice To Haves
- Technical Product Management or Technical Product Lead experience
- Infrastructure, systems, or solutions architecture
- Experience supporting hosted environments or managed services
- Comfortable translating technical detail for both technical and non-technical audiences
- Strong documentation and cross-functional communication skills
Responsibilities
- Define and package infrastructure hosting offerings for new and prospective credit union clients
- Design, document, and maintain: Hosting options and service tiers Environment configurations Infrastructure menus and service catalogs
- Translate infrastructure complexity (architecture, dependencies, constraints) into: Clear, sales-ready explanations Accurate internal documentation to support onboarding and scoping
- Partner with Sales and Implementation to ensure accurate pricing and effort estimates (no pricing ownership required)
- Act as a technical bridge between: Infrastructure teams Sales
- Serve as a trusted technical partner in client-facing conversations, supporting selling and upselling motions
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Mid Level
Education Level
No Education Listed
