OTR Product Manager III

WEX•Salt Lake City, UT

About The Position

Product Manager III, OTR Core Payments & Experience WEX is an innovative payments and technology company focused on simplifying the business of running a business for our customers. We are seeking a Product Manager III to join our Digital organization and support the evolution of our core Over-the-Road (OTR) payments platform . This role is essential in modernizing foundational capabilities, strengthening customer experience, and delivering reliable, scalable solutions across WEX's OTR ecosystem. About the Role & Strategic Impact As a PM3, you will own well-defined product areas within OTR's core capabilities—such as payment processing, card controls, discounting, card-present innovation, MoneyCodes, data access, authorization services, or platform stability . You will translate customer needs and business requirements into clear outcomes, working closely with Engineering and cross-functional partners to deliver features that improve reliability, usability, and efficiency for fleets, merchants, and internal teams. You will not yet be expected to drive segment-level strategy, but you will influence it by providing insights, owning execution, and ensuring products move from concept to delivery with clarity and momentum. How You'll Make an Impact Product Ownership & Execution Own a core OTR capability or product area end-to-end—from discovery to delivery to ongoing iteration. Develop clear requirements , user stories, and acceptance criteria for engineering teams. Manage and prioritize the backlog, ensuring roadmap items align with OTR business priorities and customer outcomes. Use data, user feedback, and operational insights to identify issues, propose improvements, and validate decisions. Support development of business cases and success metrics while monitoring performance post-launch. Customer Understanding & Insights Build a deep understanding of OTR customers, operational workflows, and partner needs. Conduct discovery with internal teams, customers, and merchants to understand pain points and opportunities. Connect qualitative insights with quantitative data to make balanced, customer-centered decisions. Cross-Functional Collaboration Partner closely with Engineering, UX, Analytics, Operations, and other PMs to deliver reliable and intuitive products. Ensure stakeholders are informed with crisp communication and regular updates on progress, risks, and outcomes. Work collaboratively to solve cross-team problems, reduce friction points, and enable seamless integration across systems. Participate actively in PI planning, discovery sessions, and quarterly business reviews. Delivery Leadership Lead 1 scrum team (occasionally 2) toward a shared mission, ensuring clarity of goals and alignment on priorities. Break down complex problems into actionable steps and help remove roadblocks to keep work moving. Ensure shipped work is high-quality, compliant, and adds measurable value to customers or internal users. Learning & Growth Mindset Demonstrate curiosity and initiative in gaining domain expertise in payments, fleet operations, discounting, and OTR systems. Bring external best practices and modern product techniques into your work. Continuously refine your craft in product discovery, delivery, and stakeholder communication.

Requirements

4+ years of experience as a Product Manager or in a similar role within a software or payments organization.
Undergraduate degree required.
Experience writing clear product requirements and working directly with engineering teams in an agile environment.
Ability to manage a roadmap, prioritize trade-offs, and break down ambiguous problems into structured work.
Strong analytical mindset; comfortable using data to size opportunities, diagnose issues, and measure outcomes.
Excellent communication and collaboration skills across technical and non-technical stakeholders.

Nice To Haves

Experience with API-based products, platform capabilities, or financial systems is a strong plus.
Familiarity with mobile, cloud, or payment-related technologies is beneficial.

Responsibilities

Own a core OTR capability or product area end-to-end—from discovery to delivery to ongoing iteration.
Develop clear requirements , user stories, and acceptance criteria for engineering teams.
Manage and prioritize the backlog, ensuring roadmap items align with OTR business priorities and customer outcomes.
Use data, user feedback, and operational insights to identify issues, propose improvements, and validate decisions.
Support development of business cases and success metrics while monitoring performance post-launch.
Build a deep understanding of OTR customers, operational workflows, and partner needs.
Conduct discovery with internal teams, customers, and merchants to understand pain points and opportunities.
Connect qualitative insights with quantitative data to make balanced, customer-centered decisions.
Partner closely with Engineering, UX, Analytics, Operations, and other PMs to deliver reliable and intuitive products.
Ensure stakeholders are informed with crisp communication and regular updates on progress, risks, and outcomes.
Work collaboratively to solve cross-team problems, reduce friction points, and enable seamless integration across systems.
Participate actively in PI planning, discovery sessions, and quarterly business reviews.
Lead 1 scrum team (occasionally 2) toward a shared mission, ensuring clarity of goals and alignment on priorities.
Break down complex problems into actionable steps and help remove roadblocks to keep work moving.
Ensure shipped work is high-quality, compliant, and adds measurable value to customers or internal users.
Demonstrate curiosity and initiative in gaining domain expertise in payments, fleet operations, discounting, and OTR systems.
Bring external best practices and modern product techniques into your work.
Continuously refine your craft in product discovery, delivery, and stakeholder communication.