Product Manager II, Match

Spring Health•New York, NY

6h•Hybrid

About The Position

Our mission: to eliminate every barrier to mental health. At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the Group Product Manager, Care Orchestration, this full-time Product Manager II will be immersed in the mission-critical work of the Match pod. This team is at the forefront of leveraging Machine Learning and in-care intelligence to connect members with the right provider and care pathway, directly influencing clinical outcomes and the member experience. It is an execution-heavy role that will challenge you to deepen your product craft in AI-driven healthcare systems. Please note that this is a hybrid role based in New York City, with an expectation to be in the office 2-3 days a week at our 60 Madison Avenue location.

Requirements

2–4 years of product management experience, or equivalent experience working on software products
Strong execution skills: ability to break down problems, prioritize work, and deliver incrementally
Analytical mindset: comfortable interpreting product metrics, user behavior, and experiment results
Experience working closely with engineering teams to ship complex products
Clear written and verbal communication, especially in cross-functional settings
Experience partnering with data scientists and ML engineers to build, evaluate, and launch ML-driven product solutions that address user needs and deliver measurable business impact.
Comfort with learning how ML systems work, asking good questions, and collaborating with technical partners
Ability to reason about model performance, evaluation, and trade-offs

Nice To Haves

Background in healthcare, marketplaces, or recommendation systems

Responsibilities

Own the end-to-end product lifecycle for your pod, from problem definition through delivery and iteration
Translate ambiguous user and business problems into clear product requirements and prioritized roadmaps
Partner closely with Engineering, Data Science, and Design to define solutions, trade-offs, and delivery milestones
Use data, experimentation, and customer insight to inform product decisions and measure impact
Work with ML engineers and data scientists to define goals, data needs, evaluation methods, and quality gates
Identify opportunities where AI/ML can solve real user problems and deliver measurable value
Build strong, trust-based relationships with cross-functional partners across product teams

Benefits

Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts
HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
Employer sponsored 401(k) match of up to 2% for retirement planning
A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
We offer competitive paid time off policies including vacation, sick leave and company holidays.
At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals.
Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
Up to $1,000 Professional Development Reimbursement a year.
$200 per year donation matching to support your favorite causes.