Product Manager I

Crown Castle • North Strabane Township, PA

5d • $113,100 - $155,500 • Hybrid

About The Position

We are seeking a results-driven Digital Product Manager who combines strong
product ownership execution with strategic vision and roadmap leadership. This
role will support either the tower organization across our value chain, working
on strategic initiatives in-flight as well as working on roadmap and strategy
development for the future OR the enterprise corporate applications across
Accounting, Finance, Supply Chain, HRIS, and Legal/CLM, working on strategic
initiatives in-flight as well as working on roadmap and strategy development for
the future.

This role is responsible for defining product strategy, translating business
goals into actionable roadmaps, and leading cross-functional teams to deliver
high-impact digital products. All products support our internal teammates across
the organization (not B2B or B2C).

You will operate at both the strategic and tactical levels - owning the
long-term product direction while managing day-to-day product backlog execution
in close collaboration with engineering, design, data management and business
stakeholders within your value chain.

Requirements

• 3+ years of experience as a Product Owner with hands-on ownership of product backlog, prioritization, and delivery execution.
• Experience working with enterprise platforms such as ServiceNow, Salesforce or similar systems, supporting large-scale business and operational workflows AND/OR experience working with enterprise ERP and HRIS platforms—such as Workday, Oracle Fusion, NetSuite, or similar systems—supporting Finance, Accounting, Supply Chain, and HR functions.
• Demonstrated experience successfully building and launching products or features.
• Strong decisiveness to make tough calls on feature prioritization and trade-offs.
• Proficiency in creating, prioritizing, and maintaining a product backlog [https://miro.com/product-development/product-owner-responsibilities/].
• Strong understanding of technology and how it supports product delivery, including familiarity with the software development lifecycle (SDLC) and tools like Jira or Azure DevOps.
• Excellent communication skills with the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment
• High degree of organization, individual initiative, and personal accountability
• Bachelor’s degree in business, computer science or related fields
• Certified Scrum Product Owner (CSPO), [https://resources.scrumalliance.org/Article/7-skills-need-great-product-owner] Professional Scrum Product Owner (PSPO), [https://careerkarma.com/careers/product-owner/] or PMI Agile Certified Practitioner (PMI-ACP) preferred

Nice To Haves

• Experience working in the Telecom, Tower or REIT industry
• Certified Scrum Product Owner (CSPO) certification is preferred

Responsibilities

• Translate product vision into actionable, detailed requirements (user stories) that define "what" is being built.
• Create, refine, and prioritize the product backlog based on the product strategy and requirements to ensure the most valuable features are developed first.
• Acting as the primary liaison between stakeholders (users, customers, business units) and the technical team to gather requirements and feedback.
• Adjust priorities based on changes, feedback, and new information to keep the product competitive or relevant for users/customers
• Uses, quantitative and qualitative data to validate features, optimize user experience (UX), and boost customer retention/useability
• Communicates with stakeholders (marketing, sales, engineering, learning, etc) to align on launch timelines/go-lives and strategy.
• Partner with product research & design to conduct user research, feedback sessions, discovery sessions to identify areas of opportunity for the product(s)
• Define success metrics and measurable outcomes for sprints, finished product features, and product performance metrics to inform future investment and strategy adjustments

Benefits

• Comprehensive healthcare plans with highly company subsidized premiums and up to $2,000 annual company contribution to your Health Savings Account (HSA base plan for employee and dependents).
• Market-leading 401(k) plan, which includes up to 10% company contributions through our 5% match and 5% profit sharing program (based on employee contributions).
• New-child leave up to 8 weeks of 100% paid leave upon birth or legal adoption of a new child. Birth mothers are eligible for up to 8 weeks of additional 100% paid medical leave.
• Tuition reimbursement up to $5,250 per year of eligible tuition and fees.
• Crown Castle scholarship program awarding up to $10,000 per recipient each year for eligible dependent children of employees and interns.
• Matching charitable contributions to qualified charitable organizations of up to $1,000 per year per teammate.
• Generous paid time-off for eligible full-time employees (minimum 18 days per year based on years of service).
• 10 company holidays plus 2 floating holiday.
• All offices provide free beverages and snacks.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees