The Product Manager I will own a product feature and lead project execution. He/she will own the development plan and represent their feature within the PM team and will have an internal network across product domains. The individual will have a solid understanding of the customer and target market. He/she will represent the needs of the customer to the delivery team and will support and participate in the demo to key stakeholders at program milestones. Responsibilities: Customer Focus • Interacts with customers to represent requirements and understand key customer needs and market basics. • Is familiar with and can use customer frameworks (e.g. Jobs To Be Done, personas). • Focuses on delivering customer commitments. • Keeps up to date on news/incidents and understands what is happening in the market and with competitors. Data-Driven Decision-Making & Analysis • Autonomously analyzes situations and data. • Is proficient at reviewing and utilizing data from predefined dashboards to make decision recommendations. • Compares and evaluates various possibilities, and makes recommendations for action that consider business implications. Go to Market & Product Marketing Lifecycle • Executes on go to market launch plans as required. • Works directly with internal business partners, e.g. sales to gather and assess product needs in the marketplace. • Trains and educates internal business partners, e.g. sales. • Contributes to building collateral and marketing materials and provides input and expertise. • Directly addresses customer complaints. • Interacts independently with customers through in person communication, e.g. at various customer events. Product Delivery & Development Lifecycle • Leads the execution of a product roadmap for a single feature area. • Understands and utilizes the drivers for improving the customer experience. • Leverages tools to coordinate activities and ensure quality based on the development methodology in place. • Defines and prioritizes requirement changes for engineering and performs analysis to meet acceptance criteria. • Participates and contributes to process improvement activities. Strategy & Commercial Acumen • Meaningfully contributes to development and execution of the product strategy. • Makes links between personal goals and the product teams/business strategy. • Understands how role contributes to success of product and business strategy and goals. Technical Skills • Understands the company technology stack at a high level, for his/her feature area. • Uses technologies to assist day-to-day tasks (Excel, Balsamiq, Tableau, Python, SQL, etc.). • Understands the relevant technology architecture. • Ability to engage developers to understand technology constraints. Competencies: Personal Capability Practices Self-Development • Is curious and keen to learn and develop new ideas, skills and knowledge • Acts on feedback to improve him/herself • Looks for developmental opportunities in day-to-day work • Invests time and energy in self-development (professional qualifications , relevant reading, networking meetings, etc.) Solves Problems and Analyzes Issues • Is able to ask effective questions and collect facts from multiple sources in order to solve problems • Is able to effectively identify and analyze problems and propose solutions • Effectively manages day-to-day issues and problems without intervention Innovates • “Brainstorms“ with others to look for different approaches to current process and tasks • Looks for opportunities to develop new ideas or thinking within own role • Experiments with new ideas as part of role Interpersonal Skills Communicates Powerfully and Prolifically • Demonstrates effective conversational skills, including active listening and questioning • Shares information relevant to own role • Participates in team presentations Collaboration and Teamwork • Develops co-operative working relationships within the team • Considers how own style affects others and tailors interactions accordingly • Looks for ways to develop mutually beneficial relationships across teams Builds Relationships • Is approachable and friendly • Asks for opinions of others • Participates in formal and informal gatherings to meet new people and develop new relationships Inspires and motivates others to high performance • Brings enthusiasm to the team • Gets to know others in the team and what is important to them • Observes behaviours and models self after the others • Leads by example by performing at high levels Focus On Results Drives for Results • Works hard to achieve objectives • Stays focused on key commitments • Looks to overcome obstacles or barriers to performing • Works with others to achieve joint goals
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Job Type
Full-time
Career Level
Entry Level
Number of Employees
5,001-10,000 employees