Product Manager I, Payments & Billing
About The Position
As the Product Manager I for Payments & Billing, you will contribute to the FOX One strategy across commerce touchpoints and play a key role in building secure, seamless, and user-friendly billing experiences for our subscribers. This position influences the product vision for payments infrastructure and drives innovation that improves conversion, reduces churn, and increases lifetime value. You will be responsible for improving the entire billing journey—from the moment a user subscribes to ongoing account management and renewals. You will guide end-to-end product development by aligning strategy, writing clear product briefs, identifying opportunities through research and data, and partnering with cross-functional teams including design, engineering, finance, and analytics. Your work will directly influence subscriber growth and retention on a high-impact streaming platform.
Requirements
- 2 - 3 years of product management experience, with at least 1 year focused on billing, payments, or commerce systems
- Deep understanding of transactional UX, payment flows, and subscription lifecycle management
- Proven ability to align and refine product strategy and deliver scalable solutions across multiple platforms
- Experience working with third-party vendors, platform teams, and regulatory requirements
- Strong analytical mindset with experience tracking KPIs like churn, LTV, and conversion
- Excellent cross-functional leadership skills and ability to align stakeholders across tech and business units
- Skilled in writing clear product requirements and leading complex projects from concept to launch
- Passion for building trustworthy, frictionless experiences for paid digital products
Nice To Haves
- Experience in subscription-based media, streaming, or direct-to-consumer services
- Familiarity with international tax/payment systems and billing compliance
- Exposure to fraud detection, chargeback resolution, or revenue recovery tools
- Understanding of customer lifecycle marketing linked to billing and renewal events
Responsibilities
- Influence the product strategy and roadmap for FOX One’s billing and payments systems
- Deliver new features that enhance subscriber conversion, retention, and payment flexibility
- Develop product briefs and align discovery efforts across design, engineering, and finance
- Design intuitive subscription workflows including checkout, plan management, and payment recovery
- Collaborate with third-party billing vendors and oversee integration and compliance
- Ensure platform compliance with tax regulations, payment standards, and privacy requirements
- Define and monitor KPIs including churn, billing success rate, and lifetime value
- Apply market insights and user feedback to refine and optimize the billing experience
Benefits
- medical/dental/vision
- insurance
- a 401(k) plan
- paid time off
- annual discretionary bonus
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
