Product Manager – Digital Channels/Cash Management

Citizens•Boston, MA

7h•$111,000 - $139,000

About The Position

Citizens is seeking a Product Manager to support the strategy, development, and ongoing management of key cash management and treasury-related products. This role will partner closely with cross‑functional teams to deliver product enhancements, support platform launches, and drive solutions that meet client needs while supporting business growth. The ideal candidate brings strong product management experience, a client‑centric mindset, and the ability to manage multiple initiatives across the product lifecycle.

Requirements

Bachelor’s degree or equivalent experience
Experience in product management, preferably within financial services, treasury, or payments
Strong ability to manage competing priorities in a fast‑paced environment
Experience partnering cross‑functionally with technology and business teams
Excellent communication, organization, and stakeholder management skills

Nice To Haves

Experience with cash management, treasury, payments, APIs, or ERP‑related solutions
Experience supporting platform launches or significant product enhancements
Familiarity with agile or iterative product development methodologies
Experience in commercial online/digital banking

Responsibilities

Own and manage product initiatives across assigned cash management solutions, from concept through delivery and ongoing enhancement
Partner with Technology, Operations, Sales, Marketing, and other stakeholders to define product requirements and priorities
Lead product roadmap planning to support client needs, revenue growth, and long‑term product strategy
Support product testing, readiness, and launch activities to ensure successful rollout and adoption
Gather and incorporate client, market, and stakeholder feedback into product enhancements
Ensure product initiatives align with business objectives and regulatory requirements
Monitor product performance and recommend enhancements or new capabilities over time