Product Manager - Consumer Systems & Solutions

DNP Imagingcomm America Corporation•Concord, NC

3d•$90,000 - $110,000

About The Position

This position owns the customer-facing product category including all Prosumer Solutions and Retail ID photography systems. This position will drive and manage the life cycle for development and deliver end-user focused, profitable products. The role emphasizes product management, project management, and business operations in addition to product definition and technical product development.

Requirements

5+ years prior Product Management / Project Management work experience
Strong technical background; must be eager to dig into the details and have a comprehensive understanding of software and hardware internals
Effective cross-organizational team player
Self-directed and motivated
Ability to manage multiple new projects while managing sustainment issues on existing products
Excellent written and verbal communication and facilitation skills across functions and groups
Ability to deal with ambiguity and learn on the fly – a strong “can-do” attitude
Periodic Travel

Nice To Haves

Technical and business education preferred (Bachelors in a technical field plus an MBA is ideal)
Experience in Agile software development process
Experience with digital imaging product technology, photo, print and/or color management a plus.

Responsibilities

Oversee the full functionality and performance of prosumer systems used in retail, event, and professional settings.
Manage the complete product lifecycle, including vision, strategy, roadmaps, requirements, development, deployment, sustainment, and end-of-life.
Serve as the central point of communication for product issues, collaborating with sales, marketing, engineering, configuration management, information development, quality assurance, and customer support teams.
Build a deep understanding of professional consumer “prosumer” and retail customers, end users, and competitors to ensure the success and longevity of new and evolving products.
Define and deliver software requirements, with clear prioritization of features, use cases, and workflows.
Develop and manage tailored solutions for retailers and market segments, including hardware components, configurations, and both internal and third-party solutions.
Lead customer integration, field trials and product rollouts; including on-site participation when needed.
Assume project management duties as necessary to maintain project schedules and communicate schedules to Marketing and Sales
Conduct training for marketing, sales and technical support
Travel as required for tradeshows and customer-facing activities
Ensure that DNP remains innovative and customer focused
Other duties as assigned by management.