Product Manager - Consumer Systems & Solutions

DNP Imagingcomm America CorporationConcord, NC
3d$90,000 - $110,000

About The Position

This position owns the customer-facing product category including all Prosumer Solutions and Retail ID photography systems. This position will drive and manage the life cycle for development and deliver end-user focused, profitable products. The role emphasizes product management, project management, and business operations in addition to product definition and technical product development.

Requirements

  • 5+ years prior Product Management / Project Management work experience
  • Strong technical background; must be eager to dig into the details and have a comprehensive understanding of software and hardware internals
  • Effective cross-organizational team player
  • Self-directed and motivated
  • Ability to manage multiple new projects while managing sustainment issues on existing products
  • Excellent written and verbal communication and facilitation skills across functions and groups
  • Ability to deal with ambiguity and learn on the fly – a strong “can-do” attitude
  • Periodic Travel

Nice To Haves

  • Technical and business education preferred (Bachelors in a technical field plus an MBA is ideal)
  • Experience in Agile software development process
  • Experience with digital imaging product technology, photo, print and/or color management a plus.

Responsibilities

  • Oversee the full functionality and performance of prosumer systems used in retail, event, and professional settings.
  • Manage the complete product lifecycle, including vision, strategy, roadmaps, requirements, development, deployment, sustainment, and end-of-life.
  • Serve as the central point of communication for product issues, collaborating with sales, marketing, engineering, configuration management, information development, quality assurance, and customer support teams.
  • Build a deep understanding of professional consumer “prosumer” and retail customers, end users, and competitors to ensure the success and longevity of new and evolving products.
  • Define and deliver software requirements, with clear prioritization of features, use cases, and workflows.
  • Develop and manage tailored solutions for retailers and market segments, including hardware components, configurations, and both internal and third-party solutions.
  • Lead customer integration, field trials and product rollouts; including on-site participation when needed.
  • Assume project management duties as necessary to maintain project schedules and communicate schedules to Marketing and Sales
  • Conduct training for marketing, sales and technical support
  • Travel as required for tradeshows and customer-facing activities
  • Ensure that DNP remains innovative and customer focused
  • Other duties as assigned by management.

Benefits

  • health
  • dental
  • vision
  • critical illness
  • life insurance
  • flexible spending
  • retirement
  • paid time off
  • pet insurance
  • many retail discounts
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