Senior Product Manager - Consumer

StyleSeat

12d • Remote

About The Position

StyleSeat helps people discover and book beauty and wellness services with confidence. As a Senior Product Manager on the Consumer team, you’ll shape how clients explore the marketplace, find the right Pros, and decide what to book. Your focus will be on discovery and personalization, owning key surfaces across search, browse, and recommendations to help clients find what they want faster and feel confident in their choices.
This role is highly cross functional and insight driven. You’ll partner closely with design, engineering, data, and marketing to understand consumer intent, translate behavioral signals into smarter experiences, and deliver personalized journeys that improve engagement, booking conversion, and long-term retention. Your work will directly impact marketplace health by connecting the right clients with the right Pros at the right time.

Requirements

• 5+ years of product management experience, including:
• 3+ years building consumer-facing or two-sided (B2B2C) marketplace products
• A track record of identifying high-value opportunities and delivering products with measurable impact
• Experience driving adoption and ongoing engagement for established consumer products
• Experience building or integrating AI-powered features such as personalization, recommendations, discovery, or lifecycle optimization
• Strong proficiency with lean, user-centric, and insight-driven product development
• Ability to break strategy into clear experiments and testable hypotheses
• Excellent communication and cross-functional influence skills
• An owner mindset and ability to thrive in a fast-moving, collaborative, remote environment

Responsibilities

• Own the product strategy - Build and drive a clear strategy for the Consumer experience that increases engagement, trust, and marketplace liquidity. Translate business goals into focused product bets with measurable outcomes.
• Be the Consumer expert - Develop a deep understanding of how Clients discover services, make booking decisions, and build ongoing beauty routines. Identify and prioritize the most important problems to solve using research, data, and behavioral insights.
• Deliver meaningful marketplace impact - Make smart, confident tradeoffs based on opportunity size, confidence, and time to impact. Balance improvements to core booking flows with bigger bets that improve discovery, retention, and lifetime value.
• Own discovery surfaces end to end - Define and evolve search, browse, and recommendation experiences, including the inputs, signals, and feedback loops that improve relevance, trust, and conversion over time.
• Build great products - Partner closely with design to create intuitive, modern, delightful consumer experiences. Ship high-quality solutions that reduce friction, increase confidence, and make StyleSeat the go-to destination for beauty and wellness.
• Use AI to power smarter consumer experiences: Partner with engineering and data to define and ship AI-powered features such as personalization, recommendations, search relevance, or lifecycle intelligence. Use consumer signals to continuously improve discovery quality and booking outcomes.
• Work iteratively - Drive lean, insight-led development. Continuously test assumptions, learn from customer behavior, and refine solutions to deliver consistent value.
• Lead with clarity - Communicate vision, strategy, and decisions with transparency. Align cross-functional partners around priorities, tradeoffs, and expected impact.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed