Product Manager - Commercial Digital Products

Alpine Bank (CO)•Grand Junction, CO

55d•$22 - $27

About The Position

The Product Manager of Commercial Digital Products manages Alpine Bank's suite of business and commercial online and mobile banking platforms.

Requirements

Displays excellent written and verbal communication skills.
Ability to share technical expertise with team members and subordinates.
Strong understanding of digital banking systems, information technology systems and software with a high proficiency in the use of Adobe, Microsoft Excel, Microsoft Word and Microsoft PowerPoint.
Self-motivated, works well under pressure and meets deadlines.
Skill in obtaining information and identifying key issues and relationships relevant to achieving a long-range goal or vision.
Understanding how to identify problems and willingness to make recommendations to address them.
Ability to deal with frequent change, delays, or unexpected events.
Skill in understanding customer needs and delivering unsurpassed customer service.
Detail oriented with exceptional organizational skills.
Ability to work independently with a minimum of supervision.
Minimum of High School Diploma or General Education Diploma (GED) equivalent required.
A minimum of two to three (2-3) years working in the Financial Services industry is preferred.
A minimum of one (1) year working in the Digital Banking environment or similar is preferred.
A minimum of at least Two (2) years of product management or equivalent demonstrated through one or a combination of the following: work experience, training, education is preferred.
Regular and Reliable attendance is required as an essential function of this position.
Possession of, or ability to obtain, a valid State of Colorado Drivers' License, required.

Nice To Haves

A Bachelor's Degree with focus in Technology, Design, Entrepreneurship, Analytics, Marketing, Business, or similar field is preferred.
CTP, AAP, AIPMM or related field certification a plus.

Responsibilities

Responsible for the maintenance, efficiency, and continued growth of our existing digital products and services; including but not limited to business online and mobile banking, commercial online and mobile banking, and our positive pay suite of products.
Creates efficiencies, and continually researches and implements new services.
Works closely and collaboratively with management, other product managers, branch locations, and various other internal departments to initiate and develop outstanding commercial digital services.
Researches, analyzes, and understands the products that the Bank's competitors are offering and communicates these findings to management and other stakeholders.
Trains internal banking staff on the systems to enable them to better meet and exceed customer expectations.
Spearheads upgrades and enhancements to the Bank's business and commercial online and mobile banking platforms and coordinates system changes to other areas within the bank.
Advises on updates to product agreements, risk assessments and policies while working closely as a team player with other bank stakeholders, including but not limited to internal audit.
Participates in projects as directed.
Performs other duties as assigned.