Product Manager, Claims Injury

GEICO • San Jose, CA

15d • Hybrid

About The Position

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. GEICO is looking for a customer-obsessed, results-oriented Product Manager to join GEICO’s Claims Injury team. As a Product Manager, you will work cross-functionally to guide products from conception to launch by connecting the technical vision and specific solutions needed to solve business and customer problems. You will break down complex problems into steps that drive product development. You will support horizontal teams focused on enhancing our digital claims experience, guiding customers seamlessly from the initial notification of injury through to the offer stage. In this dynamic role, you'll be key to driving GEICO's digital transformation by being part of a growing Product Organization working collaboratively with teams to implement cutting edge technologies, foster a culture of innovation, and ensure seamless integration of digital solutions across the organization. This position is a hybrid role that requires to be on-site 2-3 days a week at one of the following locations: Chevy Chase, MD; Palo Alto, CA, Seattle, WA. About This Role If selected, you will be responsible for working with Engineering and Business on requirements, describing and managing the solution of a specific product or initiative, while also coordinating/communicating between different workstreams. The ideal candidate will be comfortable rolling up their sleeves to do the work, while also influencing organizational change through proper scoping, process improvement, and positive team dynamics.

Requirements

• Bachelor’s Degree
• At least 5 years of experience in Product Management
• At least 5 years of experience translating features into consumer or associate facing products
• At least 5 years managing all aspects of a product feature throughout its lifecycle from concept to delivery
• At least 5 years leading cross-functional teams that drive results during product discovery and product delivery
• At least 3 years of experience building and shipping technical products

Nice To Haves

• Experience driving product vision, go-to-market strategy, and design discussions
• Experience managing day-to-day technical and design direction
• Knowledge of multiple functional areas such as Product Management, Engineering, UX/UI, Sales, Customer Support, Finance, or Marketing
• Ability to influence multiple stakeholders without direct authority
• Excellent written and verbal communication skills
• Insurance Injury experience preferred
• High sense of accountability and strong problem-solving skills
• Bachelor's degree in a technical field such as software engineering or computer science
• Agile certifications preferred (i.e., SAFe, Scrum Alliance, Scrum.Org, ICAgile, PMI-ACP)
• Experience leveraging AI-enabled tooling to accelerate product delivery

Responsibilities

• Leading cross-functional teams that drive results during product discovery and product delivery.
• Synthesizing business, market, and platform data to identify opportunities, size them, and turn insights into requirements.
• Owning and prioritizing the long-term (6-12 months) product roadmap to deliver on business outcomes, working closely with a cross-functional team to ensure that all the right resources are aligned to ensure that and your team will be successful.
• Leveraging modern architecture & great design to identify problem-solution fit.
• Evaluating trade-offs and negotiating requirements.
• Creating and using compelling, informative artifacts to influence stakeholders (ex. Vision, Roadmaps, Features/Epics, Wireframes, Progress Updates, etc.).
• Understanding of current and future state architecture.
• Evaluating and decomposing user needs into technical features and stories.
• Hands-on experience with building, implementing, and monitoring API’s.
• Identifying and measuring KPIs (Key Performance Indicators), with an eye to adjusting and refining your roadmap as the data dictates.
• Having an end-to-end understanding of features and how they fit into the larger ecosystem to be able to anticipate impacts from changes in other parts of the business.

Benefits

• Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
• Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
• Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
• Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level