Product Manager, ChatGPT for Work

OpenAISan Francisco, CA
14d

About The Position

We’re the team behind ChatGPT — a rapidly evolving AI assistant used by hundreds of millions of people to learn, create, and solve problems. In addition to our global consumer base, over 5 million business customers use ChatGPT to get work done. Our goal is to make ChatGPT even more intuitive and helpful for individuals and teams everywhere. On ChatGPT for Work we’re focused on making ChatGPT the everyday productivity operating system for every knowledge worker. We build practical, outcome-oriented capabilities people use every day; backed by enterprise-grade admin and security controls so organizations can enable the product safely, at scale. We’re hiring a product manager to build core experiences in our ChatGPT for Work team. You’ll work on core experiences that improve the product for knowledge worker productivity. Additionally, you’ll partner with customers and partners to understand where deeper experiences can add more value, and you’ll work with engineering, design, and go-to-market teams to turn those insights into polished, scalable product experiences.

Requirements

  • 6+ years of product experience shipping highly loved core products that delight end users.
  • Can define product direction in ambiguous, 0–1 environments and rally teams around it.
  • Understanding of security & compliance tradeoffs and experience working with enterprise customers and admin ecosystems.
  • A data-driven mindset, with comfort defining and optimizing metrics that reflect org-level success.
  • Excellent stakeholder and XFN communication skills, including comfort working directly with customers.
  • Bring an entrepreneurial mindset and adaptability, whether from startup or high-growth company environments.
  • You thrive in high-velocity, high-impact environments.

Responsibilities

  • Own product roadmap for core experiences inside of ChatGPT Business and Enterprise.
  • Collaborate with research, engineering, and design to translate breakthroughs into usable, high-value end user experiences.
  • Understand heavily used tools and experiences across SaaS, by specific personas inside of companies
  • Run experiments and iterate rapidly, combining qualitative customer feedback with usage signals to drive prioritization and outcomes.
  • Partner with cross-functional teams to deliver quickly while maintaining a high bar for technical quality and user experience.
  • Our products extend to our API where applicable.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

1,001-5,000 employees

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