Product Marketing Manager, ChatGPT Consumer

OpenAI • San Francisco, CA

14d • Hybrid

About The Position

As a Product Marketing Manager for Consumer PMM, you will drive marketing strategies that fuel adoption and engagement for one of the world’s most widely used AI products. This role calls for a strategic marketer who can craft compelling narratives by deeply understanding both ChatGPT’s capabilities and the needs of our diverse users. This role reports into the Product Marketing Lead, and offers a unique opportunity to shape how we build sustained marketing programs for ChatGPT across organic channels, paid media, lifecycle marketing, in-product and more. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

Requirements

• 10+ years of experience in consumer or product marketing, with a strong focus in technology.
• Excellent communication and storytelling skills.
• Naturally cut through complexity and distill what matters into its simplest form.
• Strong creative judgment and ability to give clear, constructive feedback that elevates the work.
• Systems thinker who considers the holistic user journey on and off product.
• Proven track record of successful product launches and campaigns that drive adoption and revenue.
• Ability to work cross-functionally in a fast-paced, dynamic environment.

Responsibilities

• Collaborate with product and research teams to translate complex technical concepts into clear, user-centric messaging.
• Leverage market research and competitive analysis to inform product positioning and identify growth opportunities.
• Partner with brand strategy and integrated marketing to develop marketing and creative briefs that inspire best-in-class work.
• Create and manage marketing campaigns, content, and materials that grow engagement, adoption and revenue.
• Analyze product usage data and user feedback to refine marketing strategies and improve user experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees