Product Manager, ChatGPT Business Growth
About The Position
We’re the team behind ChatGPT, a rapidly evolving AI assistant used by hundreds of millions of people to learn, create, and solve problems. In addition to our global consumer base, over 5 million business customers use ChatGPT to get work done. And we’re just getting started. Our goal is to make ChatGPT even more intuitive and helpful for individuals and teams everywhere. We’re looking for an experienced product leader to drive growth for ChatGPT’s Business plan, our self-serve product for professionals and teams. Your mission will be to help millions of people use AI to be more productive, collaborative, and effective at work. You’ll define and lead the self-serve growth strategy, including how people discover the Business plan, try it, upgrade, onboard their team, and find ongoing value. You’ll work cross-functionally to improve upgrade funnels, expand usage, and evolve pricing and packaging to meet diverse customer needs. This is a high-impact role with the opportunity to define how AI gets adopted in workplaces and scale what is already a fast-growing business line into a large, sustainable business.
Requirements
- Have 6+ years of product management experience, including a track record of leading growth for self-serve SaaS products
- Are highly analytical and fluent in experimentation
- Have deep empathy for business users and experience designing products for teams, professionals, or business customers
- Thrive in high-ambiguity, high-impact environments
- Excel at aligning cross-functional teams and leading complex initiatives across product, engineering, and GTM teams
- Are motivated by OpenAI’s mission and excited to help businesses around the world unlock the power of AI in their work
Responsibilities
- Define and drive the product vision and roadmap for ChatGPT’s self-serve Business offering
- Own the full user journey, from discovery and purchase to onboarding, team expansion, and long-term retention
- Ensure we have the right pricing and packaging to support a range of business needs
- Optimize user journeys between consumer and business plans
- Use data, experimentation, and customer insights to improve upgrade and conversion funnels
- Collaborate with engineering, design, go-to-market, and data science teams
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
