Engineering Manager, Business Growth (ChatGPT)

OpenAI•San Francisco, CA

8d•Hybrid

About The Position

We’re hiring an Engineering Manager to lead Business Growth for ChatGPT. This team owns the full journey of how professionals and teams adopt ChatGPT — from discovery and signup to onboarding, activation, paid conversion, seat expansion, and Enterprise readiness. This is a highly impactful role for a product-minded engineering leader who thrives in ambiguity and operates with founder-level ownership. You’ll lead a small, senior team and help shape how businesses around the world use AI to do their best work. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

Requirements

A product-oriented Engineering Leader.
Experienced leading teams in B2B SaaS, SMB, or collaboration products.
Strong intuition for onboarding, activation, conversion, and lifecycle mechanics.
Comfortable operating with high autonomy and making strategic tradeoffs.
Collaborative, low-ego leader who communicates clearly and builds trust across functions.
Excited to build systems from scratch in a fast-moving environment.
Experience with growth engineering, experimentation platforms, or monetization systems.
Background in seat-based SaaS or bottoms-up adoption models.
Familiarity with Enterprise upgrade paths and GTM workflows.

Responsibilities

Lead a team of engineers building growth systems across onboarding, activation, trials, and monetization.
Own critical business funnels: Free → Business, Trial → Paid, and seat expansion.
Partner deeply with Product, Design, Data Science, GTM, Marketing, FinEng, and other Growth teams.
Design and iterate on onboarding flows tailored to user intent and acquisition channel.
Drive activation of teams and adoption of meaningful workflows.
Build product signals and tools to identify and support Enterprise-ready customers.
Translate ambiguous problems into clear strategies, roadmaps, and execution plans.
Maintain high engineering quality while moving quickly through experimentation.