Product Manager, Card Account Management

Capital One • Chicago, IL

9d

About The Position

Product Manager, Card Account Management Manager, Product Management Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry About the team You will be part of the product organization responsible for key capabilities within our Card Account Management ecosystem. Our team builds and scales services that support how card credentials are managed, updated, and used across the payment landscape. We operate at the interaction of issuers, acquirers and merchants delivering modern, resilient platforms that improve transaction outcomes and enable seamless customer experiences. Working across data, technology, operation and network operations partners, we continuously evolve our product to meet the needs of a dynamic and rapidly changing payments environment. Capital One Product Framework: In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

Requirements

• At least 3 years of experience working in Product Management
• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Nice To Haves

• Experience in payments, card networks, card lifecycle.
• Familiarity with card-on-file, recurring payments, and token.
• Ability to influence cross functional teams like technology, operations, go to market in fast-paced, iterative delivery environments.
• Experience translating business strategy and analysis into consumer facing digital products
• 2+ years of experience in Agile product management

Responsibilities

• Define high level requirements and drive end-to-end product planning aligning with cross functional.
• Observe build execution including tracking milestones, managing dependencies, identifying blocker.
• Manage stakeholder updates, such as status reporting, risk/issue escalation, readiness communication.
• Partner with operations, client communications and launch readiness team.
• Enable continuous product improvement through structured feedback loops, product insights, and cross functional learning.

Benefits

• Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees