Product Manager, AI Platform

Infinitus Systems • San Francisco, CA

9d • Hybrid

About The Position

Hi! We’re Infinitus — the first trusted voice AI platform transforming healthcare. Built by ex-Googlers, startup veterans, and industry pros, our AI boosts productivity, slashes admin burden, and creates new ways to support patients with chronic conditions. We scale connections between patients, payors, and providers — empowering care teams and improving health outcomes. The Mission At Infinitus, our mission is simple: create time for healthcare by making access, adherence, and affordability easier than ever. Using multimodal AI, human-in-the-loop systems, and a rich knowledge graph, we’ve automated over 5 million calls —saving millions of hours for patients and providers. Backed by top investors like Kleiner Perkins, Google Ventures, and a16z, we’re a team that loves to challenge the status quo and move fast at the intersection of AI and healthcare. We are looking for a senior, high-impact Product Manager to lead the product strategy and roadmap to build our agentic healthcare communication platform. This role will report directly to the Platform Product Lead for Infinitus and help us expand our application across our Healthcare and Life Science customers. At Infinitus, we have created a unique AI platform that provides AI agents and AI copilots to automate and personalize interactions with patients, providers, and payors. These AI agents and copilots are built on a platform that combines a highly powerful AI system with robust operational guardrails to ensure safety and compliance. This enables us to help healthcare and life science organizations to drive more revenue, scale their teams, and take better care of patients. As a senior product leader, you will direct our efforts to enhance our agentic communication platform. This may include, but not be limited to, initiatives to increase automation in engaging with patients, providers, and payors; to deliver analytics and insights to customers; and to scale our internal financial and other systems in support of the business. In addition, you will work closely with the Product Lead in identifying, defining, delivering and expanding our end-to-end solutions across healthcare. This will include a combination of product strategy and execution as a senior individual contributor. At Infinitus, we encourage all team members to take ownership over product and technical decisions, closely interact with users to collect feedback, and contribute to a thoughtful and dynamic team culture. Purpose of Joining the Team: Be part of something groundbreaking: Join a team that's at the forefront of AI, pushing the boundaries of what's possible in healthcare automation. Impact at scale: Help define our product strategy and roadmap for our AI platform’s foundation and solutions on top of our platform, enabling our offering to scale and meet the needs of an increasing number of healthcare customers, improving the experience for countless patients. Engage across teams: Work with our CEO, CTO, Go-to-Market Leads, Engineering Lead, and Operations Leads in building buy-in and support for the product direction you define.

Requirements

• 5-9 years of Product Management experience.
• A demonstrated track record in identifying opportunities, scaling products, and driving outcomes and metrics for those offerings.
• A deep understanding of analytics and ability to make data driven decisions.
• Demonstrated ability to lead cross-functional teams through the product development life-cycle.
• Ability to engage across teams – engineering, user experience, operations, sales, marketing, and customer success – building buy-in and and deliver results.
• A customer and curiosity first mindset.
• Excellent communication and presentation skills.
• The ability to thrive in a "startup" environment: Enjoys wearing several hats, taking on ambiguous challenges, and operating autonomously.

Nice To Haves

• Prior work experience in healthcare.
• Prior work experience in AI.
• Proficient at wireframing and editing designs in Figma.

Responsibilities

• Lead all product efforts around the foundation of our AI platform, covering a broad range of initiatives involving AI automation, AI safety, Knowledge Graph, analytics and insights, financial systems, and more.
• Lead the definition of AI solutions for our customers, identifying and launching new capabilities needed to deliver end-to-end offerings for customers.
• Interview prospective customers and users, analyze competitors, and identify opportunities for new use cases.
• Define the value proposition and offerings for new capabilities in our AI platform, as well as new end-to-end AI solutions, balancing short-term feasibility and long-term success.
• Define the target outcomes and key success metrics, partnering with engineering, operations, and go-to-market teams (sales, marketing, and customer success) to execute.
• Share insights across product, engineering, and other teams to build empathy for our target customer and users.
• Act as the external and internal spokesperson for our agentic communications platform.

Benefits

• Competitive salary, equity, and 401(k)
• Wellness stipend & great benefits (medical, dental, vision)
• Generous PTO & parental leave
• Bi-annual offsites & a collaborative, mission-driven culture
• Hybrid work (SF office Mon/Tues/Thurs) + catered lunches ( Bay Area Positions only)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 51-100 employees