About The Position

We are seeking a highly skilled and passionate Product Manager to lead the strategy, roadmap, and execution for our Accounts Receivable (AR) product initiatives. In this pivotal role, you will be responsible for co-defining the future of how Zone&Co enables businesses to manage the order-to-cash process, optimize collections, and execute accounts receivable with unparalleled efficiency and control, all within the NetSuite ecosystem. This role requires a deep understanding of corporate order-to-cash cycles, accounts receivable best practices, financial technology, and a keen ability to translate complex financial workflows into intuitive, scalable software solutions.

Requirements

  • 6+ years (for PM) of progressive experience in Product Management within FinTech, Enterprise SaaS, or Financial Services, with a direct focus on Accounts Receivable (AR) solutions, Collections Management, or Order-to-Cash process.
  • Deep Domain Expertise: In-depth understanding of the order-to-cash process, invoicing, electronic billing, collections strategies, credit management, cash application, and AR/GL reconciliation.
  • ERP Acumen: Strong understanding of ERP systems and financial processes. Direct experience with NetSuite (either as a user, consultant, or product manager for a NetSuite-integrated solution) is a significant advantage.
  • Technical Fluency: Ability to engage in technical discussions with engineers, understand API capabilities, and grasp the nuances of building scalable, secure financial software.
  • Strategic & Analytical Thinking: Proven ability to analyze complex market data, competitive landscapes, and customer insights to define winning product strategies and prioritize effectively.
  • Exceptional Communication: Outstanding verbal and written communication skills with the ability to articulate complex concepts clearly to diverse audiences (technical, business, executive).
  • Execution Focus: A strong track record of successfully bringing complex software products from conception to launch and driving adoption.
  • Agile Proficiency: Experience working in agile development environments.
  • Bachelor's degree in Business, Finance, Computer Science, or a related field. Relevant certifications a plus.

Responsibilities

  • Define Product Vision & Strategy: Develop and articulate a compelling product vision and strategy for Zone&Co's Accounts Receivable (AR) offerings, aligning it with Zone&Co's overall product vision and market opportunities.
  • Market & Customer Insight: Conduct in-depth market research, competitive analysis, and customer discovery to identify unmet needs, emerging trends, and strategic opportunities in accounts receivable and collections management for NetSuite users.
  • Roadmap & Prioritization: Own the product roadmap for your domain, defining clear objectives, key results, and prioritized initiatives. Translate strategic themes into detailed product requirements, user stories, and acceptance criteria.
  • Product Development Leadership: Collaborate closely with engineering, design, and QA teams throughout the agile development lifecycle. Provide clear guidance, make informed trade-offs, and ensure timely, high-quality delivery of features.
  • Go-to-Market Strategy: Partner with sales, marketing, solutions consulting, and customer success teams to develop compelling product messaging, sales enablement materials, and launch strategies that drive adoption and customer value.
  • AR & Collections Expertise: Drive innovation in areas such as electronic invoicing, automated collections management, credit control, cash application automation, lockbox processing, and integrated reconciliation with the general ledger.
  • Order-to-Cash Focus: Explore and develop capabilities around customer self-service portals, credit risk assessment, deduction management, and improved visibility across the entire order-to-cash cycle.
  • Stakeholder Management: Serve as the subject matter expert for Accounts Receivable, communicating product plans, progress, and performance to internal stakeholders, executive leadership, and external partners.

Benefits

  • At Zone, our benefits are designed to enrich your life beyond the workplace. Recognizing that work is just a fraction of your overall life experience, we are dedicated to providing robust support.
  • As a fully remote company, we prioritize flexibility and balance.
  • Explore our comprehensive list of benefits at Zoneandco.com.
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