About The Position

The Product Management Lead (Business Analyst) is responsible for leading product strategy, prioritization, and backlog definition for the Veteran Experience Services Eligibility and Enrollment (VESEE) 2.0 modernization program. This role ensures that business goals, regulatory requirements, and Veteran-facing outcomes are translated into clear product direction, user stories, and release plans for Agile delivery teams. The Product Management Lead plays a critical role in aligning stakeholder priorities, modernization objectives, and delivery execution to ensure VESEE capabilities deliver measurable improvements to Veteran eligibility and enrollment experiences.

Requirements

  • U.S Citizenship required.
  • Must be able to obtain and maintain a Public Trust clearance
  • This position is remote but may require occasional onsite meetings in McLean, VA.
  • You can be based out of following states: AZ, DC, FL, GA, OH, ME, MD, SC, TX, UT, VA, NC, OK, WV.
  • Bachelor's degree in Business, Information Systems, Computer Science, or a related field (Master's preferred).
  • Minimum 8+ years of experience in business analysis, product management, or product leadership roles supporting complex federal IT programs.
  • Demonstrated experience leading product backlogs, roadmaps, and prioritization across Agile or SAFe programs.
  • Product strategy and backlog ownership
  • Requirements translation and user story development
  • Stakeholder alignment and prioritization
  • Agile release planning and delivery coordination
  • Strong communication, facilitation, and decision-making skills
  • Veteran-centric product thinking and outcome focus
  • Strong experience translating business goals into product strategy, user stories, and release plans.
  • Proficiency with Jira and Confluence for backlog management and product documentation.
  • Experience with process modeling and product discovery techniques (e.g., journey mapping, workflow analysis).
  • Ability to interpret operational data, system constraints, and stakeholder feedback to inform product decisions.

Nice To Haves

  • Experience supporting Eligibility & Enrollment systems, healthcare eligibility workflows, or highly regulated environments preferred.
  • Familiarity with VESEE-related systems and data flows (VES, EDB, IVM, ADR, HL7, Oracle, APIs) is preferred.
  • CBAP (Certified Business Analysis Professional)
  • PMI-PBA (Professional in Business Analysis)
  • SAFe POPM, SAFe Agile Practitioner, or equivalent Agile/Product certification

Responsibilities

  • Lead definition and ongoing refinement of product strategy for the VESEE product line in alignment with VA Outcome Roadmaps and modernization goals.
  • Define and maintain product roadmaps and release plans that balance business priorities, regulatory requirements, and delivery capacity.
  • Translate enterprise and program-level goals into actionable product epics, features, and user stories
  • Own and manage VESEE product backlogs, ensuring items are clearly defined, prioritized, and sequenced to maximize Veteran impact.
  • Translate policy, regulatory, and operational needs into user stories and acceptance criteria suitable for Agile development teams.
  • Partner with Product Owners and delivery teams to ensure backlog readiness, scope clarity, and alignment with release objectives.
  • Collaborate closely with VA stakeholders, subject matter experts (SMEs), and modernization partners to validate needs and priorities.
  • Ensure alignment between business goals, statutory requirements, and technical constraints across legacy and modernized systems.
  • Serve as a primary point of coordination between business stakeholders and Agile delivery teams to ensure modernization outcomes are met.
  • Incorporate Veteran and VA staff perspectives into product decisions through journey mapping, user feedback, and process analysis.
  • Ensure product definitions reduce operational burden, eliminate "swivel chair" workflows, and improve interoperability across systems.
  • Support backlog refinement, sprint planning, and release planning across multiple Scrum teams.
  • Review delivered functionality to ensure it meets defined acceptance criteria, business intent, and Veteran-facing outcomes.
  • Ensure product priorities are reflected consistently throughout sprint and release cycles.
  • Define and support measurement of product success using KPIs, OKRs, and outcome-based metrics aligned to VESEE objectives.
  • Support development of product scorecards, dashboards, and delivery reports to inform leadership and stakeholders.
  • Ensure product requirements align with system performance goals, including data integrity, reliability, and interoperability.
  • Communicate product vision, priorities, and roadmap clearly to stakeholders at all levels.
  • Prepare clear summaries, presentations, and walkthroughs for VA leadership, CORs, and program partners.
  • Advocate for the product vision and Veteran-centric outcomes across planning and delivery forums.

Benefits

  • At NDi, we value our team and are committed to retaining top talent by offering competitive benefits and compensation packages.
  • Our employee benefits package includes comprehensive health, dental, vision, pet, and legal insurance.
  • Our corporate benefits include 401(k) retirement matching, paid leave, paid holidays, and health and wellness programs.
  • In addition, we provide employer-paid life and disability insurance, professional development, education benefits, and much more to ensure our team has the resources they need to thrive on and off the job.
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