Product Management Director

Manulife • Usa, MA

3d • Remote

About The Position

Manulife John Hancock Retirement is redefining our US Retirement business to help customers save for retirement. Working within a SAFe agile delivery model, the team focuses on delivering solutions that create engaging and streamlined experiences for retirement plan customers and intermediaries. The Product Management Director will manage a team of Product Director/EPIC Owners who serve as the bridge between strategy and execution, ensuring initiatives are properly analyzed, prioritized, approved, implemented, and monitored for outcomes. Position Responsibilities Process & Methodology: Developing and maintaining standardized product management frameworks, workflows, and tools. Strategic Communication: Expertly translating goals, managing stakeholder expectations, and aligning diverse teams through compelling narratives and data-driven insights. Analytical Thinking: Comfort with data to define KPIs analyze trends, and identify levers for operational improvement, turning insights into actionable strategies Product Planning & Governance: Supporting Road mapping, prioritizing product portfolio activities, and facilitating data-driven decision-making. Operational Execution: Ensuring smooth coordination between engineering, marketing, sales, and support for product launches. Data & Insights: Managing product analytics to track performance, user engagement, and feature success. Build and Lead a High-Performing Team: build a lean, high-leverage team focused on analytics, portfolio governance, and execution excellence. Foster a culture of accountability, continuous improvement, and results-driven execution. Leading change management and adoption: Supporting the rollout of new tools, workflows, or policies, ensuring smooth adoption across teams.

Requirements

• Minimum of 7+ years of experience as a product or program delivery leader
• Strong leadership and communication skills; ability to take ownership of deliverables and drive collaboration with cross-functional teams and stakeholders
• Ability to balance strategic thinking with detailed execution.
• Exceptional organization, communication, and interpersonal skills.
• Ability to cultivate relationships with key stakeholders across functions and levels.
• Good understanding of project management methodologies and agile processes.

Nice To Haves

• Transformational, Strategic Thinking & Portfolio Mindset: Ability to translate business strategy into executable plans and measurable outcomes.
• Operational Efficiencies: Ability to design and institutionalize operating mechanisms that scale predictability and performance.
• Cross‑Functional Collaboration: Skilled at working across architecture, product, finance, operations and agile teams
• Analytical & Data‑Driven Decision-Making: Proficient in cost-benefit analysis, prioritization, and hypothesis validation.
• Lean-Agile Practices: Understanding of SAFe, Portfolio Kanban, and MVP-driven development.
• Communication & Influence : Ability to present business cases and influence approvals and alignment

Responsibilities

• Developing and maintaining standardized product management frameworks, workflows, and tools.
• Expertly translating goals, managing stakeholder expectations, and aligning diverse teams through compelling narratives and data-driven insights.
• Comfort with data to define KPIs analyze trends, and identify levers for operational improvement, turning insights into actionable strategies
• Supporting Road mapping, prioritizing product portfolio activities, and facilitating data-driven decision-making.
• Ensuring smooth coordination between engineering, marketing, sales, and support for product launches.
• Managing product analytics to track performance, user engagement, and feature success.
• build a lean, high-leverage team focused on analytics, portfolio governance, and execution excellence.
• Foster a culture of accountability, continuous improvement, and results-driven execution.
• Supporting the rollout of new tools, workflows, or policies, ensuring smooth adoption across teams.

Benefits

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.
• Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans.
• We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources.
• Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed