Director, Product Management

Express Employment International Headquarters•Oklahoma City, OK

2d•Onsite

About The Position

The corporate office of Express Employment International is seeking a Director - Product Management, to provide strategic and operational leadership across the organization’s product delivery ecosystem. This role is accountable for aligning product strategy, delivery methods, and quality practices to ensure technology investments deliver measurable business outcomes and a high‑quality experience for internal and external users. The Director, Product Management leads three manager‑led teams—Delivery Methods, Product Ownership, and Quality Assurance—and establishes a cohesive operating model that balances strategic direction, disciplined execution, and continuous improvement. This role partners closely with IT leadership, architecture, engineering, and business stakeholders to drive value, predictability, and trust in technology delivery. This position sits within our Oklahoma City based corporate office, currently with an expectation to be onsite 80% of the time.

Requirements

Bachelor’s degree in Information Technology, Business, or a related field, or equivalent experience required
10+ years of experience in product management, technology delivery, or related IT leadership roles
Proven experience leading managers and multi‑disciplinary teams in a mid‑to‑large enterprise environment
Strong understanding of product management, Agile delivery methods, and quality assurance practices
Demonstrated ability to influence senior stakeholders and lead organizational change
Experience leading product portfolios or delivery organizations supporting enterprise platforms or shared services

Nice To Haves

Agile, product, or delivery certifications (e.g., Pragmatic Institute, Scrum, SAFe, or similar)
Experience driving digital transformation or modernization initiatives

Responsibilities

Product & Delivery Strategy Define and evolve the enterprise IT product management and delivery strategy in alignment with Express Employment International’s business objectives and IT strategy
Ensure product direction, delivery practices, and quality standards operate as an integrated system rather than isolated function
Translate business strategy into a coherent portfolio of product investments, delivery priorities, and improvement initiatives
Leadership of Manager‑Led Teams Provide direct leadership and coaching to the Managers of Delivery Methods, Product Ownership, and Quality Assurance, setting clear expectations, outcomes, and accountability
Establish consistent leadership rhythms, performance expectations, and development paths across all three functions
Foster a culture of collaboration, servant leadership, and continuous improvement across teams
Product Ownership & Value Management Ensure strong, consistent product ownership practices across the portfolio, including clear product vision, prioritization, and stakeholder alignment
Partner with business and IT leaders to guide roadmap development, investment trade‑offs, and value realization
Hold product teams accountable for delivering outcomes that support enterprise strategy and operational excellence
Delivery Methods & Execution Excellence Oversee delivery methods and Agile practices to ensure teams have the structure, coaching, and support needed to deliver predictably and sustainably
Ensure delivery methods scale appropriately across multiple teams while remaining pragmatic and business‑focused
Identify systemic delivery impediments and partner with IT leadership to remove organizational barriers
Quality Assurance & Engineering Enablement Provide executive oversight of Quality Assurance practices to ensure quality is built into delivery rather than inspected at the end
Promote modern QA approaches, including early testing, automation, and close collaboration with delivery teams
Ensure quality metrics are meaningful, transparent, and used to drive continuous improvement
Governance, Metrics & Stakeholder Engagement Establish and maintain portfolio‑level metrics and insights that provide visibility into product value, delivery health, and quality outcomes
Communicate clearly with executive and senior stakeholders on progress, risks, and opportunities